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If I'm reading these, he got his notice from Google (changing device settings without user consent). They don't have time to go around with folks - you get I t

If I'm reading these, he got his notice from Google (changing device settings without user consent). They don't have time to go around with folks - you get I think one human look at things (maybe). If they've removed an app (rather than rejecting it or suspending it) then you absolutely need to figure out why and fix things before appealing or republishing? They are explicit about that. Do not republish an app with a policy violation I think. I think if folks slowed down the appeals and actually fixed things first they'd have better outcomes.

YawningAngel 2y ago
They are bad at telling people what the problem is and the behaviour they complain about is very reasonable. Google's own YouTube app, for example, does exactly this - it prevents the screen from timing out and sleeping.
EdGrace 2y ago
I couldn't fix anything because, even though their mail said "send a new compliant version for revision", I was not allowed to send any new version because the app got deleted. So I thought what they meant is to send a new version in a new app, since the current app was not available anymore.
- glzone1 2y ago
  When you appealed had you figured out what caused the issue? Many folks appeal too quickly without first making sure google really did make a mistake. Given most of these enforcement steps are automated - it's usually worth checking what is going on.
Hizonner 2y ago
> They don't have time to go around with folks Then I guess they'll just have to find the time. I do believe they just lost an antitrust suit in the US, and the EU is on the warpath. This kind of stupid behavior is why that stuff happens.
- glzone1 2y ago
  They aren't paid enough by developers to properly support them for these developers - they are primarily concerned about the user base that does pay them. At larger enterprise levels there is more support.
  - KETHERCORTEX 2y ago
    They set the price themselves. It's their fault that they can't provide a service at their own price.

YawningAngel 2y ago

They are bad at telling people what the problem is and the behaviour they complain about is very reasonable. Google's own YouTube app, for example, does exactly this - it prevents the screen from timing out and sleeping.

EdGrace 2y ago

I couldn't fix anything because, even though their mail said "send a new compliant version for revision", I was not allowed to send any new version because the app got deleted. So I thought what they meant is to send a new version in a new app, since the current app was not available anymore.

glzone1 2y ago
When you appealed had you figured out what caused the issue? Many folks appeal too quickly without first making sure google really did make a mistake. Given most of these enforcement steps are automated - it's usually worth checking what is going on.

Hizonner 2y ago

> They don't have time to go around with folks Then I guess they'll just have to find the time. I do believe they just lost an antitrust suit in the US, and the EU is on the warpath. This kind of stupid behavior is why that stuff happens.

glzone1 2y ago
They aren't paid enough by developers to properly support them for these developers - they are primarily concerned about the user base that does pay them. At larger enterprise levels there is more support.
- KETHERCORTEX 2y ago
  They set the price themselves. It's their fault that they can't provide a service at their own price.