That's why you charge extra for the White Glove Service turnkey support tier. Nobody's claiming every SaaS vendor has to spend days of support time handholding

That's why you charge extra for the White Glove Service turnkey support tier. Nobody's claiming every SaaS vendor has to spend days of support time handholding every single customer through setting up semi-custom SSO solutions - we're all just asking for the vendors to stop gatekeeping the basic off-the-shelf SSO implementation!