3 ms·

The customer should confirm "I know this is a scam, release my money anyway, I take full responsibility". It's necessary to release the bank from any liability

The customer should confirm "I know this is a scam, release my money anyway, I take full responsibility". It's necessary to release the bank from any liability in this sort of situation. From the article it sounds like a scam.

Deathmax 2y ago
As I understand it, UK banks (where this article is written) will soon be required[1] to reimburse victims of Authorised Push Payment fraud (some banks are signed up for a voluntary code at the moment) outside of "gross negligence" by the customer, so they can't just allow customers to waive liability. Making transfers now involves multi step questionnaires with big scary warnings about scams at every stage. [1]: https://www.psr.org.uk/publications/policy-statements/ps233-fighting-authorised-push-payment-fraud-a-new-reimbursement-requirement/ https://www.psr.org.uk/publications/policy-statements/ps233-...
- TacticalCoder 2y ago
  > Making transfers now involves multi step questionnaires with big scary warnings about scams at every stage. I keep screenshots of banking websites warning about scams and phishing attempts as well as screenshots of articles in online newspapers about phishing attacks being on the rise. It's pure insanity.
  - chrisjj 2y ago
    > I keep screenshots of banking websites Then don't succumb to the banks pressure to switch to their mobile apps - which block screenshotting.
- miohtama 2y ago
  Here are more links and now downvoted discussion comment about this. There is indirect cost of protecting vulnerable and large part of the society needs to be ar this cost, if they want it or not: https://news.ycombinator.com/item?id=41273554 https://news.ycombinator.com/item?id=41273554
jonathantf2 2y ago
I've read loads of stories where people will click through all these protections , tick the box saying they know it's not a scam and lose all their money. Then they go crying to the media complaining that the bank didn't refund them.
- Ekaros 2y ago
  You can't solve human stupidity. There is always people who will trust others. And sometimes I wonder are those even actual scams. If you just lie honestly enough and then other party out of their full free will send money over. As it was such a nice person...
  - chrisjj 2y ago
    > You can't solve human stupidity. There is always people who will trust others. True. Look how many trust banks...

Deathmax 2y ago

As I understand it, UK banks (where this article is written) will soon be required[1] to reimburse victims of Authorised Push Payment fraud (some banks are signed up for a voluntary code at the moment) outside of "gross negligence" by the customer, so they can't just allow customers to waive liability. Making transfers now involves multi step questionnaires with big scary warnings about scams at every stage. [1]: https://www.psr.org.uk/publications/policy-statements/ps233-fighting-authorised-push-payment-fraud-a-new-reimbursement-requirement/ https://www.psr.org.uk/publications/policy-statements/ps233-...

TacticalCoder 2y ago
> Making transfers now involves multi step questionnaires with big scary warnings about scams at every stage. I keep screenshots of banking websites warning about scams and phishing attempts as well as screenshots of articles in online newspapers about phishing attacks being on the rise. It's pure insanity.
- chrisjj 2y ago
  > I keep screenshots of banking websites Then don't succumb to the banks pressure to switch to their mobile apps - which block screenshotting.
miohtama 2y ago
Here are more links and now downvoted discussion comment about this. There is indirect cost of protecting vulnerable and large part of the society needs to be ar this cost, if they want it or not: https://news.ycombinator.com/item?id=41273554 https://news.ycombinator.com/item?id=41273554

jonathantf2 2y ago

I've read loads of stories where people will click through all these protections , tick the box saying they know it's not a scam and lose all their money. Then they go crying to the media complaining that the bank didn't refund them.

Ekaros 2y ago
You can't solve human stupidity. There is always people who will trust others. And sometimes I wonder are those even actual scams. If you just lie honestly enough and then other party out of their full free will send money over. As it was such a nice person...
- chrisjj 2y ago
  > You can't solve human stupidity. There is always people who will trust others. True. Look how many trust banks...