I’ve decided to never use them again. I’ve had horrendous experiences with hosts and while Airbnb does do something it’s never actually made anything right. Th

I’ve decided to never use them again. I’ve had horrendous experiences with hosts and while Airbnb does do something it’s never actually made anything right. There are great hosts out there, and then there are scammers and inconsiderate jerks with ridiculous house rules a mile long. They need to do better at the downside management. I literally sent them a video showing it was in fact not the same apartment as the listing and they offered 20% off. The same host lied about sending someone to fix the broken hot water. Airbnb offered 30% instead of 20%. Laughable.