Threads are fantastic. If people noticed the top message and they care they can subscribe and get notifications and it won't bother anyone else. If something

Threads are fantastic. If people noticed the top message and they care they can subscribe and get notifications and it won't bother anyone else. If something is sufficiently important people post the reply in the channel in one go. People can also tag people or groups. Anyone who isn't using threads fundamentally misunderstands slack and is using it as WhatsApp/Facebook. You can pin conversations and I agree that giving stuff names would be good but within slack, it would probably be too unwieldy. There's different patterns of communication and slightly ephemeral chat, which is often disorganised shouldn't be your long form. If you want, just copy and paste it but the forum/ticket thread probably deserves better quality.