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"I always rely on the manual and just blindly follow the instructions, and gets very frustrated if the instructions miss one step" But why do people make incom
by lukan 2y ago
"I always rely on the manual and just blindly follow the instructions, and gets very frustrated if the instructions miss one step"
But why do people make incomplete manuals? If I have a step by step guidance and it doesn't work, because some steps were left out, than this is just a wrong manual!
(I share your frustration)
- gumby 2y agoTypically this means they stepped the design and didn't bother to revise the doc, or used up the stock of manuals for the old version before starting on the new ones.
- crote 2y agoBecause most companies view the manual as an afterthought. You've already bought it. What are you going to do if the manual is bad, return it? And even then, you're returning it to a third-party store - the manufacturer isn't going to care care. You bought an ShelfExpress for 50% off at Furniture Mart, can you really expect them to care? Ikea, on the other hand, prides itself on user experience. Everything is Ikea-branded, so any complaint will come back to Ikea because the buck stops there. Everything is sold internationally, and they don't want to translate it into a dozen languages, so they have to make clear assembly diagrams. Their entire brand is built around having great assembly instructions!
- markus_zhang 2y agoSome instruction booklets are completely BS. I recently tried out a Coleman 8-people tent and the booklet is just a 4-picture page. The official setup video on YouTube is less than 2 minutes... I mean, it's completely useless for people who has zero experience with camping -- exactly the people who need those instructions and videos and exactly the people who buy these types of tents from Costco.