4 ms·

How does paying $10k a month solve that?

scrollaway 2y ago
For $10k / mo paid 1 year in advance, your cloud provider does a legal review of the situation and figures out how to make your problem work on both the technical and legal level. It's not a "special plan", it's consulting. Edit: "How do you know?" -- I don't know it's actually what happened, but when switching to enterprise, you don't go from 10% margin to 98% margin. The added costs actually represent added budget for the provider to deal with your "special case". ALL enterprise pricing tiers are disguised consulting contracts.
- Hikikomori 2y ago
  Or they had already decided to kick them out and tried to get some money out of them first.
- atmosx 2y ago
  Great theory! The only questions that come to mind: how do you know? If that was the case why didn't they tell the customer?
Tao3300 2y ago
Nice place you got here. It'd be a shame if something happened to it. Except the "place" isn't Mom and Pop's bodega, it's a casino dodging countries blocking its main domain.
- Hikikomori 2y ago
  Assuming that is what was happening, why would CF suddenly be okay with an illegal site if they pay more? Might as well call it the criminal enterprise plan then.
- CyberDildonics 2y ago
  What are you trying to say here? You think extortion is ok if a country is trying to base itself where it is legal?
CuriousCosmic 2y ago
It's 10k a month for them to set up a dedicated IP address pool so that they could BYOIP and buy their own IP addresses instead of getting the IP addresses in cloudflare's main IP address pool repeatedly banned or reputation harmed. i.e. it's a $10k fee for maintaining the infrastructure for a quarantine around their services
- Hikikomori 2y ago
  Why can't they communicate than then? BYOIP also costs nothing to produce.
  - CuriousCosmic 2y ago
    > Why can't they communicate than then? They did. Repeatedly. You see it mentioned in the few emails the OP chose to share. But they also didn't share the other communication they had over the month long discussion they had with cloudflare. > BYOIP also costs nothing to produce. That's not really accurate. Cloudflare is entirely built around one big unified anycast network. If you want to provision an entirely separate network that maintains all the same features they are using from the main cloudflare network, that's going to require provisioning a lot of cpu time and routing table slots at a lot of different sites plus whatever admin and engineer overhead comes from maintaining this quarantined service.
    - nolverostae 2y ago
      This is literally all written communication they gave us. The only other thing was calls. Not calls with anyone that had any knowledge about what any issues were, but calls with sales.
    - sgjohnson 2y ago
      The costs for announcing the customer's IPs and making sure that only they are the ones actually sitting on them would be minuscule. Nowhere near $10k/mo. Maybe $100/mo. Anycast/unicast changes nothing here. Anycast simply means that the same prefix is announced in multiple different PoPs.

For $10k / mo paid 1 year in advance, your cloud provider does a legal review of the situation and figures out how to make your problem work on both the technical and legal level. It's not a "special plan", it's consulting. Edit: "How do you know?" -- I don't know it's actually what happened, but when switching to enterprise, you don't go from 10% margin to 98% margin. The added costs actually represent added budget for the provider to deal with your "special case". ALL enterprise pricing tiers are disguised consulting contracts.

Hikikomori 2y ago
Or they had already decided to kick them out and tried to get some money out of them first.
atmosx 2y ago
Great theory! The only questions that come to mind: how do you know? If that was the case why didn't they tell the customer?

Tao3300 2y ago

Nice place you got here. It'd be a shame if something happened to it. Except the "place" isn't Mom and Pop's bodega, it's a casino dodging countries blocking its main domain.

Hikikomori 2y ago
Assuming that is what was happening, why would CF suddenly be okay with an illegal site if they pay more? Might as well call it the criminal enterprise plan then.
CyberDildonics 2y ago
What are you trying to say here? You think extortion is ok if a country is trying to base itself where it is legal?

CuriousCosmic 2y ago

It's 10k a month for them to set up a dedicated IP address pool so that they could BYOIP and buy their own IP addresses instead of getting the IP addresses in cloudflare's main IP address pool repeatedly banned or reputation harmed. i.e. it's a $10k fee for maintaining the infrastructure for a quarantine around their services

Hikikomori 2y ago
Why can't they communicate than then? BYOIP also costs nothing to produce.
- CuriousCosmic 2y ago
  > Why can't they communicate than then? They did. Repeatedly. You see it mentioned in the few emails the OP chose to share. But they also didn't share the other communication they had over the month long discussion they had with cloudflare. > BYOIP also costs nothing to produce. That's not really accurate. Cloudflare is entirely built around one big unified anycast network. If you want to provision an entirely separate network that maintains all the same features they are using from the main cloudflare network, that's going to require provisioning a lot of cpu time and routing table slots at a lot of different sites plus whatever admin and engineer overhead comes from maintaining this quarantined service.
  - nolverostae 2y ago
    This is literally all written communication they gave us. The only other thing was calls. Not calls with anyone that had any knowledge about what any issues were, but calls with sales.
  - sgjohnson 2y ago
    The costs for announcing the customer's IPs and making sure that only they are the ones actually sitting on them would be minuscule. Nowhere near $10k/mo. Maybe $100/mo. Anycast/unicast changes nothing here. Anycast simply means that the same prefix is announced in multiple different PoPs.