Yeah I almost feel like it is tongue in cheek / a joke. Doesn't seem like a real service, what employee would risk their job for a few hundred dollars. Maybe

Yeah I almost feel like it is tongue in cheek / a joke. Doesn't seem like a real service, what employee would risk their job for a few hundred dollars. Maybe it is a dig at how the customer support for these huge companies is so poor that this seems like a real thing.