The electronic health records bit totally resonated. I was involved in a selection committee for a new health record for the municipal public health clinics I w

The electronic health records bit totally resonated. I was involved in a selection committee for a new health record for the municipal public health clinics I worked for a number of moons ago as the physician champion. They went with the product that the billing, finance and statistics department wanted, ignoring the fact that the interface was poorer for the clinicians and that the beancounters worked with the data, not with the program itself (i.e., forgetting that "garbage in garbage out"). I made the strategic mistake of saying honestly that we could learn to work with anything but it was suboptimal; they heard the first part but not the second and went with it, then they got mad when I refused to endorse it and sell the other clinicians on it. In the end it was never implemented and they chose Epic a few years later that now everybody hates. A massive waste of time and money.