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Imagine making a mean comment on YouTube and losing access to your bank account (everything runs on SMS 2FA) No human to talk to, no appeals process. Don't tru
by RockRobotRock 3y ago
Imagine making a mean comment on YouTube and losing access to your bank account (everything runs on SMS 2FA)
No human to talk to, no appeals process. Don't trust Google, they are indifferent.
- shrimp_emoji 3y agoMy class read a science fiction story in CS about a guy getting executed on death row for a late library book in a comedy of errors where a series of automated systems glitch out and a detached bureaucracy is slow to react. Or something like that. I feel like it should be required reading to protect against "automate all the things" hubris.
- HideousKojima 3y agoSounds somewhat reminiscent of the Terry Gilliam film Brazil. Basically a fly dies and gets caught in a teletype machine, causing the name on an arrest warrant to be misprinted. This snowballs into all sorts of darkly humorous and depressing hijinks.
- WatchDog 3y agoLiterally a bug in the system.
- WatchDog 3y agoDo you remember what it was called?
- bsammon 3y agoI had a fuzzy memory of this story from years back, and recently stumbled across it recently on Wikipedia: https://en.wikipedia.org/wiki/Computers_Don't_Argue https://en.wikipedia.org/wiki/Computers_Don't_Argue
- redwall_hp 3y agoBasically a modernized version of the premise of "The Trial" by Franz Kafka. An unknown authority charges the character with a unstated crime and bureaucracy chugs along on errors and assumptions.
- narrator 3y agoI think this is one of the reasons that Google Plus failed. It's like if North Korea set up a social network. Nobody would post cause post the wrong thing and get executed.
- dewey 3y agoIf you see what people post with their real name on newspaper comments, Instagram or Facebook it‘s clear that people don‘t care, or don‘t think that far ahead. Google Plus failed for many reasons but I doubt that one was a big factor.
- wlesieutre 3y agoThat’s a real reason I don’t comment on YouTube or risk using any other Google services except Gmail and Voice. God forbid I chargeback a purchase on Google Pay (or whatever their PayPal is this year) and trip some anti-fraud system that locks me out of my 20 year old email account. We all know their support is either automated or nonexistent, so it’s not worth the risk.
- NullPrefix 3y agoToday it's commenting, tomorrow it might be watching a few bad videos
- 77pt77 3y ago> locks me out of my 20 year old email account And you effectively can't even run your own system, as has been discussed here many times.
- dewey 3y agoBut there‘s many providers that you pay actual money to (Like Fastmail) and if something goes wrong you, as a customer and not a potential ad target, are their top priority and you can call a human on the phone.
- jacob019 3y agoExactly, vote with your dollars. Email is important and worth paying a few bucks a month for solid service.
- paulmd 3y agoOddly enough, the EU isn’t racing to bust down the door of these “gatekeepers” and require third-party interoperability with this socially-critical service. Pretty much just an apple thing as far as I can see.
- RockRobotRock 3y agoswitch to Fastmail or literally anything else :)
- ycombinator_acc 3y agoYou can have multiple Google accounts. Just make sure you use app-based 2FA on each so you don't get locked out.