You have a belief that the service is more buggy, and were arguing as such from anecdote. That's what I mean by "motivated". I don't care at all, and am just r

You have a belief that the service is more buggy, and were arguing as such from anecdote. That's what I mean by "motivated". I don't care at all, and am just reacting to the phenomenon of folks going "it's definitely worse now, and I know, because I used the product before". OK, great...I used the product before too, and don't perceive that to be true.