Did those patients press “4” for “urgent problems to be responded to immediately” or something? > If people had to pay, maybe they would _think_ before asking

Did those patients press “4” for “urgent problems to be responded to immediately” or something? > If people had to pay, maybe they would _think_ before asking questions. Be careful, a lot more people might be calling at 4am because they figure it’s okay because they’re paying for it. At least other contractors can give people a “fuck off” quote for work they don’t want to take, but might be difficult to implement that here.