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I found the best approach is to search LinkedIn for someone at the vendor that's closely connected to me, then compose a cheery message to that person introduci

I found the best approach is to search LinkedIn for someone at the vendor that's closely connected to me, then compose a cheery message to that person introducing myself as a fellow developer and parent of a user, ask the best way to inject a bug report etc. This actually worked. Ymmv of course.

kqr 3y ago
Ohh, this is actually clever. Subversive and I'm not sure I like it, but it sounds very effective.
- zx8080 3y ago
  Sounds like a hack to make a person to work overtime.
  - amelius 3y ago
    ... while having fun while doing that work.
  - the_fury 3y ago
    If I get a message on linkedin that pertains to a work issue, you had better believe that I'm going to be dealing with it on work time.
computerfriend 3y ago
One of the reasons I never put my employer on my LinkedIn profile.
- datavirtue 3y ago
  Most of life's fulfilling opportunities come from just showing up. Showing up on searches, at work, at the pub.
- deprecative 3y ago
  If I got a message like this I'd just block the sender. As a developer I have no say in what my owner tells me to work on. I type what they want and nothing more.
  - D-Coder 3y ago
    They're not asking you to fix anything. They are asking where to submit a bug report that someone (someone else) will look at.
    - deprecative 3y ago
      My answer doesn't change. I'm not on LinkedIn during work hours.
binarysneaker 3y ago
As someone this happened to, I was actually impressed they looked me up and reached out. Knowing they cared that much meant that I cared too and I was able to prioritise the request with the product team. When we completed the request, we celebrated, and even implemented uservoice on some sites to improve the feedback loop.