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What incentive to cloud providers have to give you that ability? I think they greatly appreciate the ability to accidentally spend a lot of money

by klysm 3y ago

summerlight 3y ago
To prevent a bad PR like this? When it goes viral, most customer supports escalate it to a higher level then they just eventually cancel the bill.
- deleted 3y ago
  [deleted]
- IshKebab 3y ago
  Google does not care about bad PR like this. It doesn't affect their biggest customers.
- JCharante 3y ago
  What bad PR? This is just a kid who can't read and thinks they can process 2PB of data for absolutely free. No GCP customer will care.
braza 3y ago
tbh, I have worked with AWS for at least 10 years, and recently their field support are quite prone to help avoid those scenarios (e.g. helped to save hundreds of thousands in a single-digit million account). This was one of the main selling points for all portfolio companies of the group to adopt AWS in their digital transformation projects.
- 0cf8612b2e1e 3y ago
  Limited use for a nobody who wants to run <$100 / year cloud spend and does not have account managers. I would love to kick the tires on some AWS stuff, but the threat of unlimited ruin is not worth it. Sure, maybe the gods would take pity on me and wipe the debt, but far easier to just run with someone who caps costs. My toy project can gladly go down if the alternative is a huge unexpected bill.
rvnx 3y ago
An unhappy customer won't come back. The OP is probably a good person with strong interest in data science and building projects. If it'd be "oh here's your $500 charge, upgrade your quota for more, 'ok fair enough, I did a mistake'", but $14k is not ok without explicit quota upgrade.
- justinclift 3y ago
  > An unhappy customer won't come back. Unfortunately, if the customer has written their applications in such a way that they're effectively locked to the platform... they won't have much choice until they can dis-entangle themselves. After that though, yeah. ;)

What incentive to cloud providers have to give you that ability? I think they greatly appreciate the ability to accidentally spend a lot of money

by klysm 3y ago

What incentive to cloud providers have to give you that ability? I think they greatly appreciate the ability to accidentally spend a lot of money

summerlight 3y ago

To prevent a bad PR like this? When it goes viral, most customer supports escalate it to a higher level then they just eventually cancel the bill.

deleted 3y ago
[deleted]
IshKebab 3y ago
Google does not care about bad PR like this. It doesn't affect their biggest customers.
JCharante 3y ago
What bad PR? This is just a kid who can't read and thinks they can process 2PB of data for absolutely free. No GCP customer will care.

braza 3y ago

tbh, I have worked with AWS for at least 10 years, and recently their field support are quite prone to help avoid those scenarios (e.g. helped to save hundreds of thousands in a single-digit million account). This was one of the main selling points for all portfolio companies of the group to adopt AWS in their digital transformation projects.

0cf8612b2e1e 3y ago
Limited use for a nobody who wants to run <$100 / year cloud spend and does not have account managers. I would love to kick the tires on some AWS stuff, but the threat of unlimited ruin is not worth it. Sure, maybe the gods would take pity on me and wipe the debt, but far easier to just run with someone who caps costs. My toy project can gladly go down if the alternative is a huge unexpected bill.

rvnx 3y ago

An unhappy customer won't come back. The OP is probably a good person with strong interest in data science and building projects. If it'd be "oh here's your $500 charge, upgrade your quota for more, 'ok fair enough, I did a mistake'", but $14k is not ok without explicit quota upgrade.

justinclift 3y ago
> An unhappy customer won't come back. Unfortunately, if the customer has written their applications in such a way that they're effectively locked to the platform... they won't have much choice until they can dis-entangle themselves. After that though, yeah. ;)