3 ms·
Just lie to me and tell me the worst case scenario. If the customer focused lie puts you in a marketing bind because the truth is you can't meet what you're all
by photoGrant 3y ago
Just lie to me and tell me the worst case scenario. If the customer focused lie puts you in a marketing bind because the truth is you can't meet what you're alleging to sell... That's your problem. As a customer, I don't need the anxiety of estimations being off by almost 100%. What use is that for me? It's only use is to minimally meet your marketing book of lies to sell technology that isn't quite there yet and put the onus, expense, and anxiety of this transition onto the customer.
Put it this way, I've never ended a journey and been annoyed I had more miles left in the tank than it promised. But you can bet the opposite would have be stranded and screaming on a highway somewhere instead. Why do you want your customers to retain that angst against your brand? Cars of all things are long term, emotional investments. Screwing one customer and they don't stay quiet.
Either way, we're car beta testers now.
- schiffern 3y ago>Just lie to me and tell me the worst case scenario. What do you consider the "worst?" 99th percentile? 99.9th percentile? Worse than that? The straightforward worst estimate is to assume you'll immediately climb the highest grade road on Earth, against the strongest headwind on Earth, in the coldest conditions and worst precipitation ever recorded on Earth, until you run out of battery. That's probably not the calculation you actually want, however. Ultimately the question is like tuning sensitivity vs. specificity in a medical test. There's a simple answer that can eliminate one class of error (set the tuning threshold to one extreme), but despite that appeal actually it's not the correct answer most of the time. With the tuning set to the 99th percentile, the computer will underestimate range 99 times for every one instance where it overestimates range. That's not the absolute worst, but is sufficiently worst for you? Or do you want it even more pessimistic? IMO the answer is cars should simply decline to provide any range estimate at all (just a battery percentage) until the user inputs a destination. None of this (fundamentally intractable) "guess if they're gonna drive up that nearby mountain or not" problem...
- photoGrant 3y agoI consider it to be whatever the clever people who design this stuff decide, so that my average use of a vehicle in all potential climates and conditions is factored. Why do I care? My driving habits and conditions haven't changed, nor has anyone else. Things might be slightly warmer, colder, steeper or shallower, but they aren't an infinite high grade against the strongest headwind on earth. That's the kind of lazy talk I'd expect to hear from an engineer who doesn't want to solve the problem and instead would rather see me as a customer suffer.
- schiffern 3y ago"whatever clever people decide" is a (lazy) cop-out. You're just saying "the right answer is the right answer. Easy! Just do that, and do it yesterday!!" Thanks Tautology Man. :-/ Acting like you're entitled to some (vaguely defined) perfect solution isn't a substantive technical discussion. If you don't know what you're even asking for (conjuring nebulous 'clever people' to fill in your blanks), then you don't know if it's even possible or not! There are lots of "good enough" range estimate solutions (long used on older cars), but there's no perfect solution that will never over-estimate the range ever ever ever (not ever). If you 'solve' this by making the range estimate wildly pessimistic, the driver will simply learn to mistrust-and-adjust, and then you're right back where you started.
- twosdai 3y agoIt doesn't need to be more complicated than taking a lower end average for the range calculated and then removing a few extra miles for some safety margin. Gasoline vechicals do this all the time with their range calculations. They typically exclude the last gallon from the range calculation so that the car won't stop immediately at 0 range.
- gnicholas 3y agoWould such an average factor in whether HVAC is being used, and the current temperature? The trouble is that cold temperatures dramatically affect the range of some EVs, so it's hard to say what a pessimistic range estimate should be. Is the driver about to turn the heat way up? Or drive up a nearby hill? I feel like if I crank the heat or start driving 80 MPH, it would be surprising if the estimated range didn't budge.