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As an aside to anyone who has a question like this for AWS — support is the wrong way to ask. You have an account team whether you know it or not. The account
by nostrebored 3y ago
As an aside to anyone who has a question like this for AWS — support is the wrong way to ask.
You have an account team whether you know it or not. The account team has an SA who will be able to help out or request help from a specialist.
- arjvik 3y agoHow does one get to this account team, especially if you're a very small company and using essentially a personal AWS account? (Genuinely asking because there have been times where talking to an account rep would have been incredibly helpful, but all I thought I could do was reach support.)
- nostrebored 3y agoYou can ask the support rep to find your account manager (hit or miss) or get in touch with an SDR (https://aws.amazon.com/contact-us/sales-support/ https://aws.amazon.com/contact-us/sales-support/)
- worik 3y ago> especially if you're a very small company Probably better not on AWS
- mannyv 3y agoPeople think it's hard to get to AWS people. It isn't. Ask your rep and they'll try and get you to an architect. You might have to ask support who your rep is.