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Hackaday links to this brief message on the website of Haier Europe: https://corporate.haier-europe.com/press-release/hon-app-a-message-about-our-iot-and-ecosy
by Freak_NL 3y ago
Hackaday links to this brief message on the website of Haier Europe:
https://corporate.haier-europe.com/press-release/hon-app-a-message-about-our-iot-and-ecosystem-vision/ https://corporate.haier-europe.com/press-release/hon-app-a-m...
It never ceases to amaze me how someone (or more likely some team) can write something like this and consider it an effective, or even just desirable, form of communication. The message is devoid of all signs of actual humans communicating.
It's all empty corp-speak.
Nothing about the reason this message was posted; no summary of what happened and what they perhaps did wrong. No explanation of how their actions came about. Even just “The API usage spiked; we freaked out and went straight to legal threats. We shouldn't have done that.” would feel less generic.
- 3abiton 3y agoExactly, I can fathom how a corporation tried to scrub an actual useful tool to help its users, and worse tried to sue the developer of this tool.
- marcosdumay 3y agoI really like the cookie warning "we would steal your data, but the Law requires that we tell you" you get before reading an apology. That's a really nice detail.
- j-a-a-p 3y agoIt is easy to overestimate the competence at these regional sales offices. I visited one a few years ago (similar product, Japanese HQ). And it seems Haier HQ dropped the ball by letting these locals roll out their own APIs. Also hilarious the US branch publicly distanced themselves from their EU colleagues.