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the typical auto renewal scam. Some reason it's common and i'm happy to see it getting some light. I wanted to order some science stuff for my kids for Christma
by intellix 3y ago
the typical auto renewal scam. Some reason it's common and i'm happy to see it getting some light. I wanted to order some science stuff for my kids for Christmas by ordering them 6 months of packages, one per month. They wouldn't let me only order 6 but I had to order them with a rolling subscription that automatically renewed. I emailed them and said I don't want it to renew automatically, I want 6 and then I will personally decide whether to order more, to which their system didn't even support. They're obviously banking on people forgetting to cancel, which I can't believe is legal. In this case it's not as bad cause they actually deliver a physical product.
Once I looked at my bank account and noticed that i'd been paying for ancestry for the past 6 months... WTF! So I logged into my account, canceled it and requested a refund stating that I didn't even know I had it and didn't login once. They told me they don't offer refunds despite me never logging in. You basically sign up to a free trial by placing down a credit card to get access and forget about it. Total scam and I can't wait for it to be illegal.
- deleted 3y ago[deleted]
- madhatter999 3y agoAbsurdity aside, I set a reminder for any trial end, preferably a couple of days before.
- redrove 3y agoI typically cancel the subscription right after signing up, it’s more practical. 99.9% of services keep your account alive until your trial/paid for period runs out. The other 0.1% I never sign up to.