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I tried to downsize my google plan from 2tb to 100gb. It's now charging me for both plans every month, and my available space toggles every couple weeks (with
by cwillu 3y ago
I tried to downsize my google plan from 2tb to 100gb. It's now charging me for both plans every month, and my available space toggles every couple weeks (with dire warnings in every app about being at 90% capacity when it's on the 100gb plan). Support says all the things that are already on the support pages and then throw up their hands and say they don't have access to do anything to fix it.
- polymatter 3y agoSounds like time to consider small claims court.
- cwillu 3y agoThe thought has crossed my mind, but if I win they can still (algorithmically, no doubt) say “we've decided we no longer want your business”, which would be a bigger deal given how prevalent “sign in with google” is, to say nothing of the various important and/or official things that are mailing to gmail.