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It is, but we don't get to declare a solution a success just because the thing that killed it was environmental. It must work in the target environment, and it
by happytoexplain 3y ago
It is, but we don't get to declare a solution a success just because the thing that killed it was environmental. It must work in the target environment, and it seems that, unfortunately, US society has failed the theft test in most places. I live in a somewhat diverse but mostly upper-middle-class suburban area, and even here theft shot up with the machines. They couldn't sustain it.
The weight thing is often enabled because of theft.
It might not be the solution designer's "fault" if they couldn't figure out a workable way to account for the problem, but it does make the solution a "failure".
- WarOnPrivacy 3y ago> The weight thing is often enabled because of theft. I guess the scales might also be there to help confused customers. A little bit. But I believe it was really about theft. The scales also made the experience terrible. The last Walmart in the area with scales got rid of them. Their SCO is much improved. I can't speak to Walmart's bottom line but I do appreciate being treated better. FWIW, this whole region has tons of poor areas and massive homeless communities.
- g-b-r 3y agoThere are some with good and very reliable scales and some where they never work, though