3 ms·

After suffering through a new (lemon) GE-branded fridge, I don't see myself ever buying a GE-branded thing again. Fool me once. I have some hope that Samsung

by neilv 3y ago

After suffering through a new (lemon) GE-branded fridge, I don't see myself ever buying a GE-branded thing again. Fool me once. I have some hope that Samsung will learn from GE, and decide not to fully discard its more recent-era reputation for quality and excellence.

applied_heat 3y ago
Too late, Samsung appliances are disposable garbage now.
- neilv 3y ago
  Maybe Samsung could come back from that? Chinese companies have been buying reputable brands, and building new reputable ones (not the disposable random-name spamming brands that Amazon lets ruin searches). Maybe Samsung will figure out how to compete in the demand for good quality. As a consumer, I started to think they were moving in that direction in some categories, from their earlier budget-brand rep in computer products, but looks like maybe not. (Example: There's been price-gouging for remaining new-old-stock Samsung 2.5" Pro SSD, because Samsung discontinued it. By reputation, people consider it better quality than any brand's current 2.5" SSD offerings.)
dv_dt 3y ago
The original GE sold off the GE appliance brand to a Chinese industrial company many years ago.
1123581321 3y ago
GE washing machines and dishwashers are solid and the distributor service network still backs them. Haier (the company that owns GE Appliance) sells Haier-branded appliances that aren't bad for the money, too. Commercial appliances are the way to go for reliability. They are 3-4x the cost but for some appliance categories that's palatable. E.g., we were able to buy a Speed Queen but haven't found a commercial fridge we're comfortable buying. Commercial isn't all upsides, either, since you are committing to owning the same unit for longer and paying for a series of repairs over time (or DIY if you have time and expertise.) The bulk of the retail market would rather put that money into a new unit every 8-10 years. We're with the crowd in some appliance categories, not all.
stephen_g 3y ago
Were Samsung appliances ever like that? I've never owned any but I do remember that their washing machines had a reputation for catching fire (there was a recall if I remember). Perhaps also their fridges, or maybe I'm remembering some other issue with those...
farhanhubble 3y ago
I worked at Samsung for seven years. The culture at Samsung (mobile software division) was exactly as bad as GE. They had thousands of "engineers" fixing the same bugs over and over while the R&D was busy pushing absolute horseshit Powerpoints. I've owned Samsung ACs, TVs, phones, washers and dishwashers and most of them went kaput a year or two after installation.
- metalforever 3y ago
  I've got one of the last good Samsung TVs (my opinion). It's pushing 10 years old, one of the first 4k models. There's a separate box for the inputs and it has no ads. I am really reluctant / not sure what I'm going to do the day it goes bad.
metalforever 3y ago
I am personally dealing with this right now with Maytag. It was under warranty and they sent someone, but they are taking their sweet time. The people I live with are getting extremely upset with me. Never again. I just bought it a few months ago and I am still paying the damn thing off. I purposely picked a simple model with no ice maker or screens so this doesn't happen. Joke is on me, I guess.

by neilv 3y ago

applied_heat 3y ago

Too late, Samsung appliances are disposable garbage now.

neilv 3y ago
Maybe Samsung could come back from that? Chinese companies have been buying reputable brands, and building new reputable ones (not the disposable random-name spamming brands that Amazon lets ruin searches). Maybe Samsung will figure out how to compete in the demand for good quality. As a consumer, I started to think they were moving in that direction in some categories, from their earlier budget-brand rep in computer products, but looks like maybe not. (Example: There's been price-gouging for remaining new-old-stock Samsung 2.5" Pro SSD, because Samsung discontinued it. By reputation, people consider it better quality than any brand's current 2.5" SSD offerings.)

dv_dt 3y ago

The original GE sold off the GE appliance brand to a Chinese industrial company many years ago.

1123581321 3y ago

GE washing machines and dishwashers are solid and the distributor service network still backs them. Haier (the company that owns GE Appliance) sells Haier-branded appliances that aren't bad for the money, too. Commercial appliances are the way to go for reliability. They are 3-4x the cost but for some appliance categories that's palatable. E.g., we were able to buy a Speed Queen but haven't found a commercial fridge we're comfortable buying. Commercial isn't all upsides, either, since you are committing to owning the same unit for longer and paying for a series of repairs over time (or DIY if you have time and expertise.) The bulk of the retail market would rather put that money into a new unit every 8-10 years. We're with the crowd in some appliance categories, not all.

stephen_g 3y ago

Were Samsung appliances ever like that? I've never owned any but I do remember that their washing machines had a reputation for catching fire (there was a recall if I remember). Perhaps also their fridges, or maybe I'm remembering some other issue with those...

farhanhubble 3y ago

I worked at Samsung for seven years. The culture at Samsung (mobile software division) was exactly as bad as GE. They had thousands of "engineers" fixing the same bugs over and over while the R&D was busy pushing absolute horseshit Powerpoints. I've owned Samsung ACs, TVs, phones, washers and dishwashers and most of them went kaput a year or two after installation.

metalforever 3y ago
I've got one of the last good Samsung TVs (my opinion). It's pushing 10 years old, one of the first 4k models. There's a separate box for the inputs and it has no ads. I am really reluctant / not sure what I'm going to do the day it goes bad.

metalforever 3y ago

I am personally dealing with this right now with Maytag. It was under warranty and they sent someone, but they are taking their sweet time. The people I live with are getting extremely upset with me. Never again. I just bought it a few months ago and I am still paying the damn thing off. I purposely picked a simple model with no ice maker or screens so this doesn't happen. Joke is on me, I guess.