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Totally agree with #4. My wife recently double scanned an item at the self checkout. At every other store, this means deleting the item from the scan list then
by DavidPeiffer 3y ago
Totally agree with #4. My wife recently double scanned an item at the self checkout. At every other store, this means deleting the item from the scan list then waiting for an employee to come over, login, and approve the removal.
Nope, not at Aldi! She deleted the item, it alerted the employee, then the employee at the next checker over called out "Did that fix it for you?". The employee was able to handle that right from their POS station without getting up.
A friend used to work at Target and mentioned their self checkout minimum time between scans is dramatically larger than on the checker POS.
- joezydeco 3y agoProtip for Target: every self-checkout has a barcode gun. You can check out significantly faster if you use that instead of the built-in scanner.
- tennisflyi 3y agoEvery Walmart employee who works SCO can do that with their company issued phone…
- calamari4065 3y agoThe thing is, all self checkout systems have remote access like that. When I was at Kroger, corporate demanded that you never use it and instead walk over to every single kiosk every time and go through the ordeal of logging into maintenance mode and fixing the problem. The software tracked how many times you did a remote action and you'd get chewed out for it. That's why you have to wait for the single employee to fix 12 machines one at a time. It's not a technical limitation at all. Corporate thinks that the "personal" interaction is more valuable than immediately fixing your problem with no waiting. Aldi respects your time. Kroger et al only care about MY BRAND