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In my experience there are two things that bring layoffs: poor sales and bad product management. When I was at Travelocity they had by far the best brand aware
by austin-cheney 3y ago
In my experience there are two things that bring layoffs: poor sales and bad product management.
When I was at Travelocity they had by far the best brand awareness and marketing. They also had the best pricing algorithms resulting in massive profit margins compared to the competition. Nonetheless they were destroyed in the marketplace. The biggest killer is that Expedia invested heavily in sales to the sacrifice of everything else eventually resulting in inventory relations teams 3-5x greater than what Travelocity could dream of affording. That was enough to achieve market dominance for Expedia.
Then to make that worse Travelocity only understood growth which was a colossal strategic failure executives would repeat over and over. When it became clear to the original executive team they simply left the company. There was a later executive that doubled down on this and in one year converted a $100 million business to a $60 million business. That guy is still a travel industry executive.
The final nail in the coffin is poor product. It would fail at checkout thereby dropping sales and those customers would never come back. It costs too much to maintain because of poor decisions about software execution. They would also make bad decisions about new initiatives until they doubled down on A/B testing. Then to compensate for all these product failures they would over invest in advertising which drove more customers off the site.
Poor software execution resulted in my layoff from my previous job. The thing that has saved me from layoffs in the past was having a skill that was both essential and difficult to replace just by hiring. The thing that resulted in my layoff from the last job was a fragile product and the unwillingness to fix that product. This is why I have abandoned any kind of web related work. More often than not terrible decisions are intentionally made on the basis of immediate people replacement or immediate feature delivery without regard for how shitty or expensive the new feature is. So much of the time it feels like children are running the daycare because people with inadequate experience want to visibility and nobody wants to clean up their messes.
- lazyasciiart 3y agoSalesforce layoffs had no internal cause - just "investors want us to cut costs". They selected people at random, and we lost tons of people who were essential and difficult to replace. Then they said "we can't guarantee there won't be more, and we can't tell you any way to avoid being hit". And then they said stuff about productivity going down but I didn't care, surprise!
- austin-cheney 3y agoNobody wants to believe that they are easy to replace... as they are laid off and replaced. So, comment redacted.
- lazyasciiart 3y agoSome of my former coworkers are lucky enough to now know that they were irreplaceable, or close to it, as they were hired back after being laid off. There are more former coworkers who have been gone almost a year now and wouldn't dream of coming back, but have not been replaced and are still regretted by their former colleagues.
- abirch 3y agoPeter Drucker called random firing amputation without diagnosis.
- gtirloni 3y agoSame situation at a different company, except they kept telling us "we made sure this won't keep happening". Of course few people believed and we lost many good engineers that simply left because they couldn't have a major source of income coming from such unstable place. I like to believe executives know their workforce will shrink more than the layoff numbers. They must know this. They also must know it will be harder to hire new people. They know this, right? Please someone tell me so.
- mlrtime 3y ago>They must know this. They also must know it will be harder to hire new people. They know this, right? Please someone tell me so. What time horizon are you thinking? People will forget '22/'23 layoffs very quickly. This is especially true if you made it through these last years, the market picks up and you want to move.
- gtirloni 3y agoI have no doubt people will forget in time (<5 years). But anyone looking for a job ought to do due dilligence when things pick up again and at least set the correct expectations about how long their relationship with the company could last if the market turns bad again.