I was a subscriber to my newspaper because I liked their paywall-light approach and was happy to support the free loaders. Then they made their paywall super h

I was a subscriber to my newspaper because I liked their paywall-light approach and was happy to support the free loaders. Then they made their paywall super hard and they make you call and cancel. I can still get around it anyway and I hate being logged in and tracked. The rep was pleasant but had trouble understanding why a paying user would cancel because of paywalls. They seemed to think I was in need of IT troubleshooting (but perhaps my brain is in need of it).