3 ms·
It's true. Steam has a no-questions-asked refund that works up to 2 hours of playtime, and it seems to work great. Download a game, doesn't run, or the game is
by TheRoque 3y ago
It's true. Steam has a no-questions-asked refund that works up to 2 hours of playtime, and it seems to work great. Download a game, doesn't run, or the game is bad ? Just refund. Not sure if it would work for apps though, as games are by nature something that are meant to be played for hours in front of your screen. I don't know what would be the metric used to refund and app or not.
- crote 3y agoYup, two hours of actual playtime sounds like a pretty fair window to me. Sure, some people are making YT vids where they complete an entire game and return it within 2 hours, but that's not enough to actually matter. For a utility-like phone app something like 30 minutes might be more reasonable, but the same principle applies.
- Wowfunhappy 3y agoI actually don't like this one, because it means you effectively can't make a game with an expected playtime of less than two hours. Yes, most video games are designed to be significantly longer, but as long as the expected runtime is communicated to the consumer, there's nothing inherently wrong with designing shorter experiences. Applications and games are very different, however. An application should be useful to you across a long-ish time window.
- spencerflem 3y agoI still like it, I've used it several times for games that either ran horribly, or after 30 minutes just weren't any fun. Makes it so buying a game isn't a risk at all. I've played 2 hour games, and if it was a good time I'm not going to return it. I don't think most people want to cheat indie devs, they're a very sympathetic group