Typically middle management are users as well, but they are a minority of the user base and use a different set of features (like reporting). So now this become

Typically middle management are users as well, but they are a minority of the user base and use a different set of features (like reporting). So now this becomes a question of which users are prioritized and finding a balance between prioritizing the experience of the small number of users who hold power over the rest, and keeping the product usable enough for the rest of the users to provide some value in data to management.