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It's such a bad service, I don't know why anyone uses it. ProtonMail is superior in every way. Tuta has all kind of weird restrictions, like not being able to

It's such a bad service, I don't know why anyone uses it. ProtonMail is superior in every way. Tuta has all kind of weird restrictions, like not being able to search back more than a month.

Karsteski 3y ago
You can definitely search back more than a month. However the search is genuinely atrocious. I've been using tutanota for a few years now but every time I need to search my emails I think about switching to something else. It is just not acceptable for the service to need to slowly iterate through emails, downloading them one by one the first time you decide to go back that far, just to find something important.
- shrimp_emoji 3y ago
  Can confirm. Search is brutal. But I just set it to auto-delete old emails anyway now, so problem "solved". ;D
- PrimeMcFly 3y ago
  I have a tuta account, I tried to search for something recently and it only let me search from October 12th or something. I'm not sure you can search back more than a month on the free plan.
norenh 3y ago
One reason is that tuta does not require you to have any other connection to create and account. Protonmail require a second mail, phone or possibly some kind of payment if I recall correctly (for verification?) that could be linked from your account in theory. Without having a good anonymous starting point, protonmail does not let you get that starting point, at least the last time I tired (maybe a year ago).
- PrimeMcFly 3y ago
  ProtonMail never used to require another email to verify, and only asked for a phone if I was on an IP that had made more than one account already.
  - GTP 3y ago
    Or, AFAIK, if you're registering using TOR.
    - flotzam 3y ago
      Yes, Proton is hostile to Tor even though they deceptively market themselves as anonymity friendly: https://news.ycombinator.com/item?id=37174259 https://news.ycombinator.com/item?id=37174259 It's a stark contrast to Tuta, which allows anonymous account creation with Tor Browser if you pay with cryptocurrency (Monero or Bitcoin, via their partner ProxyStore) and doesn't require a whitelisted verification email address or any other data.
      - wkat4242 3y ago
        It's a difficult issue. If they allow unlimited signups via Tor, people will bulk sign up for accounts and use them for spamming, scamming, threats, phishing and other crap. I can imagine why they don't tbh.
        flotzam 3y ago
        Proton forbidding anons from opening free accounts might be necessary for anti-spam/deliverability. But even paid accounts? "They accept cryptocurrency, but only for existing accounts - after you've already doxxed yourself" (during the initial signup flow, where this payment option has been removed) This looks very bad to me.
        wkat4242 3y ago
        Good point. I didn't think about that.
hiepph 3y ago
I used to love Tuta for the tempting price (1eur/month). But now due to the increasing price, poor UX, no bridge to Thunderbird, broken filter rules, I switched to another provider.
- PrimeMcFly 3y ago
  I still have an account that I have some stuff linked to, I want to close it down entirely soon, it sucks there isn't any way to export all my emails without paying though.
- tym0 3y ago
  What do you use instead? I also only use it for the price.
nicce 3y ago
> ProtonMail is superior in every way. In the past, their billing was based on blackmailing. I don't know if that is the case anymore. But I dropped using it ever since.
- PrimeMcFly 3y ago
  I only use the free service, and it isn't nearly as limited as tutanota's free service.
- wkat4242 3y ago
  Elaborate please? > In the past, their billing was based on blackmailing. Not saying I don't believe you but I'd like to know more.
  - nicce 3y ago
    It was possible to get "pro" version credits with coupons from very different places, for example Humble Bundle book bundles. Sometimes they gave them themselves. I guess you were also able to buy credits directly, but I am not sure about that. Well, anyway when the credits ended, your service did not downgrade but they put your negative credit automatically, and if you don't pay it, you were never able to use your account until you pay this negative part. There was no mention in anywhere that this would happen, and also all the messages were quite threatening.
    - wkat4242 3y ago
      Oh that is indeed a very nasty business practice. I agree. Wasn't aware of that.

It's such a bad service, I don't know why anyone uses it. ProtonMail is superior in every way. Tuta has all kind of weird restrictions, like not being able to search back more than a month.

Karsteski 3y ago

You can definitely search back more than a month. However the search is genuinely atrocious. I've been using tutanota for a few years now but every time I need to search my emails I think about switching to something else. It is just not acceptable for the service to need to slowly iterate through emails, downloading them one by one the first time you decide to go back that far, just to find something important.

shrimp_emoji 3y ago
Can confirm. Search is brutal. But I just set it to auto-delete old emails anyway now, so problem "solved". ;D
PrimeMcFly 3y ago
I have a tuta account, I tried to search for something recently and it only let me search from October 12th or something. I'm not sure you can search back more than a month on the free plan.

norenh 3y ago

One reason is that tuta does not require you to have any other connection to create and account. Protonmail require a second mail, phone or possibly some kind of payment if I recall correctly (for verification?) that could be linked from your account in theory. Without having a good anonymous starting point, protonmail does not let you get that starting point, at least the last time I tired (maybe a year ago).

PrimeMcFly 3y ago
ProtonMail never used to require another email to verify, and only asked for a phone if I was on an IP that had made more than one account already.
- GTP 3y ago
  Or, AFAIK, if you're registering using TOR.
  - flotzam 3y ago
    Yes, Proton is hostile to Tor even though they deceptively market themselves as anonymity friendly: https://news.ycombinator.com/item?id=37174259 https://news.ycombinator.com/item?id=37174259 It's a stark contrast to Tuta, which allows anonymous account creation with Tor Browser if you pay with cryptocurrency (Monero or Bitcoin, via their partner ProxyStore) and doesn't require a whitelisted verification email address or any other data.
    - wkat4242 3y ago
      It's a difficult issue. If they allow unlimited signups via Tor, people will bulk sign up for accounts and use them for spamming, scamming, threats, phishing and other crap. I can imagine why they don't tbh.
      - flotzam 3y ago
        Proton forbidding anons from opening free accounts might be necessary for anti-spam/deliverability. But even paid accounts? "They accept cryptocurrency, but only for existing accounts - after you've already doxxed yourself" (during the initial signup flow, where this payment option has been removed) This looks very bad to me.
        wkat4242 3y ago
        Good point. I didn't think about that.

hiepph 3y ago

I used to love Tuta for the tempting price (1eur/month). But now due to the increasing price, poor UX, no bridge to Thunderbird, broken filter rules, I switched to another provider.

PrimeMcFly 3y ago
I still have an account that I have some stuff linked to, I want to close it down entirely soon, it sucks there isn't any way to export all my emails without paying though.
tym0 3y ago
What do you use instead? I also only use it for the price.

nicce 3y ago

> ProtonMail is superior in every way. In the past, their billing was based on blackmailing. I don't know if that is the case anymore. But I dropped using it ever since.

PrimeMcFly 3y ago
I only use the free service, and it isn't nearly as limited as tutanota's free service.
wkat4242 3y ago
Elaborate please? > In the past, their billing was based on blackmailing. Not saying I don't believe you but I'd like to know more.
- nicce 3y ago
  It was possible to get "pro" version credits with coupons from very different places, for example Humble Bundle book bundles. Sometimes they gave them themselves. I guess you were also able to buy credits directly, but I am not sure about that. Well, anyway when the credits ended, your service did not downgrade but they put your negative credit automatically, and if you don't pay it, you were never able to use your account until you pay this negative part. There was no mention in anywhere that this would happen, and also all the messages were quite threatening.
  - wkat4242 3y ago
    Oh that is indeed a very nasty business practice. I agree. Wasn't aware of that.