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This feels like a clickbait framing. She says at the end that she didn't shut the door, just tried to drive the conversation in a helpful direction rather than
by SpicyLemonZest 3y ago
This feels like a clickbait framing. She says at the end that she didn't shut the door, just tried to drive the conversation in a helpful direction rather than letting people engage in unlimited unstructured venting. I'd still call that an open door policy.
- bumby 3y agoYes, I meant that an "open door policy" isn't sufficient. It also needs the framing to avoid the drama and focus on solutions. Relating back to my personal experience, an open door policy without those elements just wastes everyone's time. I didn't mean to imply that open door policy is bad per se, but just often badly implemented/understood. The title of the article is about "rethinking" open door policy, not getting rid of it. Adding nuance to a point shouldn't be conflated with being against it.