On verification bullshit and error messages: German neo-banks pretty much all use IDNow for verification, which is your standard human-operated "hold your ID i

On verification bullshit and error messages: German neo-banks pretty much all use IDNow for verification, which is your standard human-operated "hold your ID into the camera and wave it around" service. When attempting to use it with a rooted Android device or jailbroken iOS device, it fails with mysterious errors. Support pages and human operators are completely blank on this ("have you restarted your phone and reinstalled the app?"). Nowhere (I found) is it documented that you can't use a freed device with IDNow's SDK. So every time I tried another device, of course I'd use another jailbroken one and it would fail again. Only Nuri's app was so kind to even tell me that the error was due to something in the IDNow SDK and helped me finally find out what the cause of the problem may be. Error messages matter, y'all. A regular customer would probably just perceive IDNow to be an unreliable piece of shit service and the banks to be too incompetent to get their core customer acquisition flow right.