> This is completely normal for official documents in Germany and it makes sense for us. Of course, and I mildly apologize for my case of Whataboutism because

> This is completely normal for official documents in Germany and it makes sense for us. Of course, and I mildly apologize for my case of Whataboutism because I actually described the reverse. They're taking the rules too literally and are using the thing they need for official documents everywhere (their marketing/status emails). I'm just just kinda puzzled why they'd think it's a good user experience, especially for people who are not just not used to reading their government id name but actually uncomfortable (i.e. pending name change).