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For a fairly simple setup AWS automates a lot of things. If I just want an EC2 instance and a database, the VPC already exists and there is now even a button on

For a fairly simple setup AWS automates a lot of things. If I just want an EC2 instance and a database, the VPC already exists and there is now even a button on an RDS that says something like "connect to ec2" which sets up the security groups on both for you. However the argument against using GCP has already been stated in this thread multiple times. - Will it exist in 3-5 years. Google has a reputation for a reason. - Will the cost increase in the next year. Google (including google cloud) has a reputation for a reason. - Here we have seen time and time again problems reaching support with Google Cloud. Meanwhile my personal AWS account that I spend maybe $5 a month on... I emailed support about a billing problem and got a response about a day later. I would not risk my job by using Google Cloud and being at the whims of Google being Google. The last thing I want is to have to go to my leadership and explain why the cost is going up or why suddenly we need to spend a bunch of engineering effort because google is discontinuing something. If I really didn't want to support AWS/Amazon (which is fair) I would go Azure long before going GCloud. Hell I might be convinced to go IBM but thankfully I don't have to make that decision with Azure.

kstrauser 3y ago
Nailed it. When we've had problems with AWS, I could drop our rep an email and be on a conference call with the engineers who run the service a day later. That not for a giant account, either. They'd also periodically reach out to offer free consulting services that would cut our monthly bill. They were upfront about the motivation: they wanted us to integrate more of their services. The upside for us was that we could get better, cheaper service. If you're planning on sticking with them anyway, that's a very attractive offer. Meanwhile, the support venue for our enterprise Google Workspace account was a mutual support web forum as far as I could tell. Unless you've experienced both, it's hard to believe how radically differently the 2 companies handle customer support.
- cassianoleal 3y ago
  Interesting. A previous client was all-in on GCP. They were not a huge operation and in fact were slowly migrating on-prem stuff to it. GCP support was pretty good. The account manager was always on point and whenever we needed we could have an actual engineer or two on a call with us to troubleshoot stuff and give us advice and general support. Of course, for less urgent and less severe issues it would generally be done over the course of a couple days to a week in support ticket messages / email but that was perfectly fine. I've been back to using AWS for a little while now and I miss how much simpler it is to set up things in GCP. Even IAM which I remember bitching about so much during those days, now I just miss how much simpler it was and I didn't realise. Also if you need Kubernetes, no other offering compares to GKE.
jsnell 3y ago
The argument being stated multiple times doesn't mean it is valid. Amazon, Microsoft and Google have all launched roughly as many products in the last couple of decades, and killed roughly as many of them unceremoniously after the products failed. (Amazon execs used to outright brag to the media about how many products they killed, since it showed that they were daring to take risks.) AWS, Azure and GCP have also all launched roughly the same product portfolios, and each of them killed basically none of those products.
- imwillofficial 3y ago
  This isn’t my experience. Amazon supports most stuff roughly forever.
  - jsnell 3y ago
    Sure, sure. I totally get where you're coming from. By the way, how's the Fire Phone holding up for you these days? I assume it's still working well and powerful enough to do your web searches on a9.com, and read sites like the Amapedia and DPReviews. Do you happen to know how many of the Alexa.com top500 sites it can browse, or do you need to ask on Amazon Askville? But I know it won't be able to play Amazon's hit game Crucible, that's a PC game! If you need to play some tunes on your Amazon Tap speaker and don't have them on the phone, all your mp3s are right there on Amazon Music Storage, just where you left them with the Amazon Music Importer to be played with the Amazon Cloud Player. And the files are safely backed up on Amazon Drive just in case! It's the same thing with all the digital movies you bought on Amazon Unbox, they'll just be waiting in the cloud for you to download them. (Watching DVDs rented from LoveFilm is just so yesterday.) [0] And let's not forget Amazon's initial core competency of retail! Just use your Dash Button to order some more books from Book Depository, it'd be a bother to have to go to one of the physical Amazon Books stores. It's just crazy how much stuff you can buy online these days! Shoes from endless.com, food delivered straight to your doorstep by Amazon Restaurants, concert tickets from Amazon Tickets, flash fashion from MyHabit.com, hotel bookings from Amazon Destinations, and all kinds of daily necessities for the family from places like diapers.com and soap.com. And don't worry, if you're bored of these normal online stores (like those set up with Amazon Webstore) and want a different experience, there's always Amazon Spark or Amazon Light for fresh takes on shopping! And for the really rare stuff, there's a good chance that there's some listings on Amazon Auction. Really, the only time I have to deal with local businesses is when I get one of those amazing group deals from Amazon Local (the code for that can surely be stored in Amazon Wallet). I wonder what the right way to pay in one of those local stores is though... Will they take Amazon WebPay, or will I need to have my credit card scanned by one of those Amazon Local Register payment terminals? But let's not think that it's all about consumption. I'm actually working on a screenplay myself, using Amazon Storywriter! Once I get it printed using BookSurge, it'll look professional af.
badrequest 3y ago
I've been watching folks here on HN speculate that Google will kill GCP "any minute now" for at least the last 4 years, so ya'll can keep holding your breath, I will be having fun deploying things for 1/10th the price of AWS.
- akoboldfrying 3y ago
  Maybe they'll kill Ads next?

kstrauser 3y ago

Nailed it. When we've had problems with AWS, I could drop our rep an email and be on a conference call with the engineers who run the service a day later. That not for a giant account, either. They'd also periodically reach out to offer free consulting services that would cut our monthly bill. They were upfront about the motivation: they wanted us to integrate more of their services. The upside for us was that we could get better, cheaper service. If you're planning on sticking with them anyway, that's a very attractive offer. Meanwhile, the support venue for our enterprise Google Workspace account was a mutual support web forum as far as I could tell. Unless you've experienced both, it's hard to believe how radically differently the 2 companies handle customer support.

cassianoleal 3y ago
Interesting. A previous client was all-in on GCP. They were not a huge operation and in fact were slowly migrating on-prem stuff to it. GCP support was pretty good. The account manager was always on point and whenever we needed we could have an actual engineer or two on a call with us to troubleshoot stuff and give us advice and general support. Of course, for less urgent and less severe issues it would generally be done over the course of a couple days to a week in support ticket messages / email but that was perfectly fine. I've been back to using AWS for a little while now and I miss how much simpler it is to set up things in GCP. Even IAM which I remember bitching about so much during those days, now I just miss how much simpler it was and I didn't realise. Also if you need Kubernetes, no other offering compares to GKE.

jsnell 3y ago

The argument being stated multiple times doesn't mean it is valid. Amazon, Microsoft and Google have all launched roughly as many products in the last couple of decades, and killed roughly as many of them unceremoniously after the products failed. (Amazon execs used to outright brag to the media about how many products they killed, since it showed that they were daring to take risks.) AWS, Azure and GCP have also all launched roughly the same product portfolios, and each of them killed basically none of those products.

imwillofficial 3y ago
This isn’t my experience. Amazon supports most stuff roughly forever.
- jsnell 3y ago
  Sure, sure. I totally get where you're coming from. By the way, how's the Fire Phone holding up for you these days? I assume it's still working well and powerful enough to do your web searches on a9.com, and read sites like the Amapedia and DPReviews. Do you happen to know how many of the Alexa.com top500 sites it can browse, or do you need to ask on Amazon Askville? But I know it won't be able to play Amazon's hit game Crucible, that's a PC game! If you need to play some tunes on your Amazon Tap speaker and don't have them on the phone, all your mp3s are right there on Amazon Music Storage, just where you left them with the Amazon Music Importer to be played with the Amazon Cloud Player. And the files are safely backed up on Amazon Drive just in case! It's the same thing with all the digital movies you bought on Amazon Unbox, they'll just be waiting in the cloud for you to download them. (Watching DVDs rented from LoveFilm is just so yesterday.) [0] And let's not forget Amazon's initial core competency of retail! Just use your Dash Button to order some more books from Book Depository, it'd be a bother to have to go to one of the physical Amazon Books stores. It's just crazy how much stuff you can buy online these days! Shoes from endless.com, food delivered straight to your doorstep by Amazon Restaurants, concert tickets from Amazon Tickets, flash fashion from MyHabit.com, hotel bookings from Amazon Destinations, and all kinds of daily necessities for the family from places like diapers.com and soap.com. And don't worry, if you're bored of these normal online stores (like those set up with Amazon Webstore) and want a different experience, there's always Amazon Spark or Amazon Light for fresh takes on shopping! And for the really rare stuff, there's a good chance that there's some listings on Amazon Auction. Really, the only time I have to deal with local businesses is when I get one of those amazing group deals from Amazon Local (the code for that can surely be stored in Amazon Wallet). I wonder what the right way to pay in one of those local stores is though... Will they take Amazon WebPay, or will I need to have my credit card scanned by one of those Amazon Local Register payment terminals? But let's not think that it's all about consumption. I'm actually working on a screenplay myself, using Amazon Storywriter! Once I get it printed using BookSurge, it'll look professional af.

badrequest 3y ago

I've been watching folks here on HN speculate that Google will kill GCP "any minute now" for at least the last 4 years, so ya'll can keep holding your breath, I will be having fun deploying things for 1/10th the price of AWS.

akoboldfrying 3y ago
Maybe they'll kill Ads next?