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I'll skip ahead and tell you what you'll eventually find: - Subaru has a fix for this issue. - Subaru's fix has dealerships use proprietary software to put th
by Someone1234 3y ago
I'll skip ahead and tell you what you'll eventually find:
- Subaru has a fix for this issue.
- Subaru's fix has dealerships use proprietary software to put the DCM module into "factory mode" (suspended).
- It will also have dealerships physically disconnect the Starlink-related buttons (e.g. SOS), because if they're pushed it will "wake up" the DCM.
- There is no assurance the DCM won't wake up again on its own (it has its own backup battery which can fail).
- Getting dealerships to conduct the above fix is a giant pain in the butt, and they'll charge you hundreds of dollars. Few customers have even got that far, most just get an expensive "diagnostics" bill with absolutely nothing to show for it. Most won't do the repair unless you can "prove" a problem, even though it is more work to prove the problem than to proactively conduct the repair.
- Subaru won't release the software, so you can do it yourself.
- deleted 3y ago[deleted]
- hinkley 3y agoCondensed further: there’s no recall to fix it during maintenance milestones, and they aren’t paying for the workaround, which is a shitty one. Therefore, lawyers.
- joshmanders 3y agoCondensed even further: Join the class action lawsuit.
- garyfirestorm 3y agoI work in automotive and I am genuinely surprised there isn't a NHTSA helpline of some sort to escalate these kinds of issues to force a recall.
- mixdup 3y agoWould NHTSA even care about this? It's not a purely safety issue (I mean, I can see people making the argument it can leave you stranded somewhere but I didn't think that type of thing is where NHTSA gets involved)
- Tempest1981 3y agoMaybe Dept of Transportation (DOT)
- mixdup 3y agoNHTSA is an agency of the USDOT
- zardo 3y agoIf you shut off the car, it's pretty low on the safety issue scale if it doesn't restart.
- _hcuq 3y agoDidn't replace my nice and reliable 2011 Outback with another Outback due to the way Subaru handles this issue.
- scarface_74 3y agoYou are burying the lede - Subaru is reimbursing to dealers