> You're giving them your device with full access to troubleshoot problems, they're going to look around in the process. Only when it is necessary to solve the

> You're giving them your device with full access to troubleshoot problems, they're going to look around in the process. Only when it is necessary to solve the problem, it does not excuse the tech looking for or even copying personal images. How would you feel if you hired a plumber to fix a leak in your home, and you found them in the master bedroom rifling through the lingerie drawer? Or making copies of your family photo book they pulled out of a cabinet? Sure, they need access to the entire home to find the leak, but that does not give them blanket permission to just do whatever they want.