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You can always contact them? I can’t say my experience with their support has been anything like good, but we did eventually resolve the problem. Apparently St
by Aeolun 3y ago
You can always contact them? I can’t say my experience with their support has been anything like good, but we did eventually resolve the problem.
Apparently Stripe has great difficulty with non-Japanese people, living in Japan, owning a company overseas.
- Xixi 3y agoWe tried, to no avail, just got the same unhelpful answer each time. Although we didn’t push too much, as we were still relying on the sole proprietorship account, and didn’t want to jeopardize that! Now that we’re 90% done with the migration to PayPal, I think we can try again…
- bombcar 3y agoIt sounds like the real story is you need to keep two payment processing setups active and used at all times, because you never know when one is going to mysteriously disappear.
- Xixi 3y agoExactly why I’d like to get a Stripe account up and running again, while also keeping PayPal. I was very happy with Stripe all these years… but having a least two payment processors is probably safer.