3 ms·
Consistency is definitely the benefit of chains, especially for travelers. That was one of the original reasons chains like Howard Johnson’s did so well. Today,
by keiferski 3y ago
Consistency is definitely the benefit of chains, especially for travelers. That was one of the original reasons chains like Howard Johnson’s did so well. Today, when abroad, it is still helpful to know that a chain will have predictable food, even if you didn’t fly halfway around the world to eat at McDonalds. Sometimes comfort and convenience beats out novelty.
- camgunz 3y agoI mean, fast food is my chief inconsistency case. Have you had fries at more than 1 franchise? They're always different.
- keiferski 3y agoConsistency matters between restaurants, not between franchises. McDonalds fries may vary slightly from one location to the next, but they are more similar to each other than to other restaurants' fries.
- camgunz 3y agoConsistency has many different axes though. Maybe when I was 7 or something I was really keen to the difference between Wendy's fries and McDonald's fries, but now I only care if fries are good or not, and no fast food restaurant has consistently good anything because you can't do food at this scale and have consistently good food. The assembly line generates 30 weird chicken nuggets every 1000 and no one's checking. This is what I mean by "it's not consistency": at the scale of these chains the (underpaid, mistreated) workers' eyes glaze over and metrics like "% fecal matter" start popping up