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Plus, the cost of gitlab is getting insane. It's very hard to justify the jump, no matter how worth it is. Jira "just works" for now, and honestly it wouldn't s

Plus, the cost of gitlab is getting insane. It's very hard to justify the jump, no matter how worth it is. Jira "just works" for now, and honestly it wouldn't surprise me if gitlab raises their pricing even further. (which I totally understand, they are not profitable yet and have to do a lot of work. It's just that it sucks having to be cautious about who gets access to your instance since you can't have multiple tiers of users, once you use ultimate features everyone has to pay for an ultimate seat)

Aeolun 3y ago
Gitlab is so absurdly expensive that I’ve basically given up on ever using them. The stupid thing is I don’t need 90% of their ultimate features, but I do want the remaining 10%.
- mardifoufs 3y ago
  Yes this is the weird part. I have a very hard time thinking of an organization that would need ultimate features for even 30% of its staff. It's usually super niche features, or features that don't necessarily make sense on an individual seat level but that you have to pay for for every user. It makes the value proposition very hard to see, because sure generating security reporting and auditing are nice but why would we want to have that for every user? The only way to actually manage cost would be to have separate instances for teams which is a nightmare for selfhosting. Especially with the weekly update schedule lol To me, a flat instance tier pricing + per seat cost would make so much more sense.
sarki_247 3y ago
GitLab team member here. With GitLab Ultimate, users with the guest role do not consume a seat. To learn more, see https://docs.gitlab.com/ee/subscriptions/self_managed/index.html#free-guest-users https://docs.gitlab.com/ee/subscriptions/self_managed/index....
- mardifoufs 3y ago
  But there's no way to have an actual "developer" role that isn't using non-ultimate seat right? I get why in some sense, because once you use ultimate you switch to using a EE install instead of the CE. But I think even having the choice between ultimate and normal paid tiers would be great, even if it means no free users on the instance.
Macha 3y ago
It's interesting that way, I assumed removing the silver tier and not having a real "personal pro" priced tier was just because the long tail wasn't worth it for them if they had to make a support commitment. So to hear the pricing is uncompetitive at larger scales too makes me wonder who they're pricing for (However, to be fair the free plan includes some stuff that is only on the team plan for github, like 5gb for gitlab free vs 2gb for github teams)

Aeolun 3y ago

Gitlab is so absurdly expensive that I’ve basically given up on ever using them. The stupid thing is I don’t need 90% of their ultimate features, but I do want the remaining 10%.

mardifoufs 3y ago
Yes this is the weird part. I have a very hard time thinking of an organization that would need ultimate features for even 30% of its staff. It's usually super niche features, or features that don't necessarily make sense on an individual seat level but that you have to pay for for every user. It makes the value proposition very hard to see, because sure generating security reporting and auditing are nice but why would we want to have that for every user? The only way to actually manage cost would be to have separate instances for teams which is a nightmare for selfhosting. Especially with the weekly update schedule lol To me, a flat instance tier pricing + per seat cost would make so much more sense.

sarki_247 3y ago

GitLab team member here. With GitLab Ultimate, users with the guest role do not consume a seat. To learn more, see https://docs.gitlab.com/ee/subscriptions/self_managed/index.html#free-guest-users https://docs.gitlab.com/ee/subscriptions/self_managed/index....

mardifoufs 3y ago
But there's no way to have an actual "developer" role that isn't using non-ultimate seat right? I get why in some sense, because once you use ultimate you switch to using a EE install instead of the CE. But I think even having the choice between ultimate and normal paid tiers would be great, even if it means no free users on the instance.

Macha 3y ago

It's interesting that way, I assumed removing the silver tier and not having a real "personal pro" priced tier was just because the long tail wasn't worth it for them if they had to make a support commitment. So to hear the pricing is uncompetitive at larger scales too makes me wonder who they're pricing for (However, to be fair the free plan includes some stuff that is only on the team plan for github, like 5gb for gitlab free vs 2gb for github teams)