It's interesting to see prevailing negative sentiment about booking here. My experience is completely different: usually a very nice place, no surprises, two ti

It's interesting to see prevailing negative sentiment about booking here. My experience is completely different: usually a very nice place, no surprises, two times the host has done something wrong (cancelled my reservation or didn't respond) booking support was very quick to help me. On the other hand I consider Airbnb to be a scam enabling company that does everything to screw the customer and appease the hosts. Their reviews are worthless as they remove mentions of problems regularly and you will never know what you're getting until you arrive at the location. Forget about getting your money back if the host screws you as well - they will string you along from one support call to another and then pretend none of this happened. It's no surprise shady hosts prefer Airbnb to booking as it's easier to keep your trap offerings online for longer.