3 ms·

Maybe there is a state somewhere between "total chaos and carnage" and "emails users when new features are enabled for their account". Such as "decided it wasn

by ilaksh 3y ago

Maybe there is a state somewhere between "total chaos and carnage" and "emails users when new features are enabled for their account". Such as "decided it wasn't an operational priority to email users when features were enabled for them".

londons_explore 3y ago
Emailing users when a new feature is enabled for their account isn't even the kind of thing that would distract an existing very busy developer. You could literally hire an entirely new guy, give him instructions to build such an email system, and let him put the right triggers on the user account permissions database to send out the right emails at the right time. And then, when it's built, you can start adding more features like sending the emails only when demand is low and/or at times of day when you get the best click through rate. And then next you can start measuring the increase in revenue from sending those emails. Before long, you have a whole marketing and comms team. Which you probably want as a big company anyway.
- mattkrause 3y ago
  Heck, dogfood your own product and hire someone to ask ChatGTP to do it!
- hombre_fatal 3y ago
  The peanut gallery could (and does) say this about 1000 little features that 1000 different people claim to be so necessary that OpenAI is incompetent for not having, yet none of those people agree that those other features are priorities.
  - ZiiS 3y ago
    They could hire 1000 new developers a month and still be understaffed vs any company in history with thier valuation.
    - sebzim4500 3y ago
      The fact that they are so succesful despite their low headcount is an argument that there are advantages to keeping the headcount low. I'm sure we've all seen companies grow too fast become less productive than when there were a ten person startup.
- deleted 3y ago
  [deleted]
- martingalex2 3y ago
  Why isn't GPT4 running the company and handling these marketing missteps? j/k
  - _justinfunk 3y ago
    We don't have evidence that this isn't the case
pixl97 3y ago
And then the moment you got this email you'd post to HN and everyone else would be "OMG, why don't I have that option" Incremental rollouts are hard.
- Closi 3y ago
  And then while one person wants the update, another person complains it's spam... Incremental rollouts are hard, and so is communicating in a way that makes everyone happy.

by ilaksh 3y ago

londons_explore 3y ago

Emailing users when a new feature is enabled for their account isn't even the kind of thing that would distract an existing very busy developer. You could literally hire an entirely new guy, give him instructions to build such an email system, and let him put the right triggers on the user account permissions database to send out the right emails at the right time. And then, when it's built, you can start adding more features like sending the emails only when demand is low and/or at times of day when you get the best click through rate. And then next you can start measuring the increase in revenue from sending those emails. Before long, you have a whole marketing and comms team. Which you probably want as a big company anyway.

mattkrause 3y ago
Heck, dogfood your own product and hire someone to ask ChatGTP to do it!
hombre_fatal 3y ago
The peanut gallery could (and does) say this about 1000 little features that 1000 different people claim to be so necessary that OpenAI is incompetent for not having, yet none of those people agree that those other features are priorities.
- ZiiS 3y ago
  They could hire 1000 new developers a month and still be understaffed vs any company in history with thier valuation.
  - sebzim4500 3y ago
    The fact that they are so succesful despite their low headcount is an argument that there are advantages to keeping the headcount low. I'm sure we've all seen companies grow too fast become less productive than when there were a ten person startup.
deleted 3y ago
[deleted]
martingalex2 3y ago
Why isn't GPT4 running the company and handling these marketing missteps? j/k
- _justinfunk 3y ago
  We don't have evidence that this isn't the case

pixl97 3y ago

And then the moment you got this email you'd post to HN and everyone else would be "OMG, why don't I have that option" Incremental rollouts are hard.

Closi 3y ago
And then while one person wants the update, another person complains it's spam... Incremental rollouts are hard, and so is communicating in a way that makes everyone happy.