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>Google's excuse about driver and firmware support does not and should not apply to the Pixel, Until very recently, Google did not own the SoC, so it shouldn't
by anonuser123456 3y ago
>Google's excuse about driver and firmware support does not and should not apply to the Pixel,
Until very recently, Google did not own the SoC, so it shouldn't be surprising that Apple is better at support given their vertical integration. At Apple, if the hardware isn't working as expected for a SW team, they send an email to a manager and it gets fixed or someone gets hammered by senior management. But the relationship between Google and a chip vendor isn't so smooth; that's just the nature of organizations.
Google has made a smart choice by trying to bite off the SoC and try to be more vertical. It will make support much easier for them in the long run.
- MBCook 3y agoSo they can’t fix non-SoC related OS bugs because they don’t have the source to the SOC drivers? That doesn’t make sense to me. There may be classes they can’t fix, but there must be many they can.
- fatfingerd 3y agoThey can't claim an end of life date that's after the end of that SoC firmware contract if the SoC could have an issue that requires a fix. Plenty of hardware vendors ship updates for serious issues when they can after their published EoL date for good will reasons, but the EoL date is largely self fulfilling as corporate customers replace anything EoL to avoid risk.