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The U.S. Senate begs to differ. Consumers defrauded on Zelle are left high and dry by the banks that created it [pdf] (senate.gov) https://news.ycombinator.co
by taway32r41 3y ago
The U.S. Senate begs to differ.
Consumers defrauded on Zelle are left high and dry by the banks that created it [pdf] (senate.gov)
https://news.ycombinator.com/item?id=37438934 https://news.ycombinator.com/item?id=37438934
- SamReidHughes 3y agoTransactions where you got scammed aren't the same thing as unauthorized transactions.
- taway32r41 3y ago"Banks are not repaying customers who contest “unauthorized” Zelle payments – potentially violating federal law and CFPB rules." I suppose you and Senator Warren have different definitions for unauthorized.
- SamReidHughes 3y agoSo, actually, 47% of them by dollar amount, according to the report you quoted. Selectively quoted. Why do you behave this way? Here's a question for you to think about: Why do they reverse some claims but not others?
- taway32r41 3y ago> Why do they reverse some claims but not others? I guess that is the question. I'll be interested in the bank's reply.
- Dylan16807 3y agoWhy is the word "unauthorized" in scare quotes? And a lot of the complaint is about "cases where customers reported being fraudulently induced into making payments", which would agree with the ancestor comment.
- taway32r41 3y agoHonestly I don't know. I copied and pasted the text and punctuation from the original document and it put them there. I also didn't do the research. The office of Senator Warren did. You can quibble with them. :)
- Dylan16807 3y ago> You can quibble with them. :) The scare quotes imply that they are the ones saying the case isn't very strong, so I'm not quibbling with them, I'm trying to interpret them.