> I cannot comprehend the impact if someone like VISA went down like this for the same amount of time. Last year one of Canada’s biggest ISPs went down for abo

> I cannot comprehend the impact if someone like VISA went down like this for the same amount of time. Last year one of Canada’s biggest ISPs went down for about a day. Knocked out its entire home/biz fixed internet, mobile network, private links, everything. A bad update on Friday morning that seemed to catch them off-guard when it failed, so response was delayed as their processes were poor for a potentially (and ultimately) enterprise-breaking change. Their CTO was on vacation and unaware for a while because they were on a dead company phone and figured it was a roaming issue. Because the towers were up (but islanded), if you had a Rogers phone and tried to call 9-1-1, it would just fail instead of failing over to other networks because the phone saw the tower. Many biz couldn’t do electronic payments, and any cloud POS knocked out so sometimes cash didn’t work either. This also knocked out the Interac/Debit network nationwide because they depended on this ISP, even if you used another provider yourself. https://www.cbc.ca/amp/1.6515869 https://www.cbc.ca/amp/1.6515869 https://www.itworldcanada.com/article/interac-outage-exacerbated-by-poor-network-design-says-expert/492141?amp=1 https://www.itworldcanada.com/article/interac-outage-exacerb... Our regulator let them redact tons of info in the investigation, which is hilarious because the Canadian or US Transportation Safety Board or US Chemical Safety Board would make the investigation totally open and say “fuck you” to your corporate “secrets” (that everyone should avoid, not steal). We don’t treat telecom infra like we do other physical infra. And our regulator is toothless.