3 ms·
I don’t understand the reflex for shaming. Everyone makes mistakes, and we are usually better off to understand & learn from it. If the first instinct is to pu
by ano-ther 3y ago
I don’t understand the reflex for shaming. Everyone makes mistakes, and we are usually better off to understand & learn from it.
If the first instinct is to punish, people will not be helpful in identifying their own mistake.
Also, this is why companies like Microsoft have processes and systems to avoid such mistakes. They obviously failed here, but can be improved independently of the people involved.
IIRC, airline safety investigations run in that way quite successfully.
- shadowgovt 3y agoMistakes and errors are inevitable. They are the side-effect of a functioning system. Where concern should occur is if one sees repeated mistakes of the same preventable kind.
- mrguyorama 3y agoAirlines are actually a great point. Pilots get better and learn from past mistakes because they are REQUIRED by licensing agencies to LEARN about these past failures. Our industry can't even manage the OWASP top ten with new grads. Surely we can try something slight different?
- GMoromisato 3y agoMedicine is the same: https://en.wikipedia.org/wiki/Morbidity_and_mortality_conference https://en.wikipedia.org/wiki/Morbidity_and_mortality_confer... M&M conferences are "non-punitive" to encourage people to accurately report what happened, even if what happened was a fatal medical mistake.