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According to the article, the deliverers are expected by the terms of the app to bring the order only to the street level door. Some consumers leverage their po
by rendall 3y ago
According to the article, the deliverers are expected by the terms of the app to bring the order only to the street level door. Some consumers leverage their power to give a good or bad rating to compel the deliverers to bring the order upstairs.
- WeylandYutani 3y agoInteresting. I'm frequently amazed just how much of an asshole some people are.
- mrguyorama 3y agoNever forget that some portion of human beings aren't even willing to return a cart to a certain point at grocery stores. A surprising number of people don't see other humans as equals, but rather as pawns to be abused. If you don't build your system with them in mind, they will abuse anything and everything they can. That doesn't mean make things suck for people with few resources though, as anti-social behavior is MORE common the higher up in the corporate chain you go, meaning they are usually not poor.
- shrimp_emoji 3y agoYou're advocating seeing people as hapless abusers instead of as equals. Which is probably true; it's just funny.
- JumpCrisscross 3y ago> consumers leverage their power to give a good or bad rating I guess they don’t operate on tips in Brazil? In New York, a delivery driver demanding a customer come down to collect would be wagering their tip for time.
- afavour 3y agoA depressing number of customers don’t even tip anyway so I can understand a driver not caring.
- ipaddr 3y agoWhy would you tip and pay a delivery fee? You are enabling the corporation to underpay employees
- deleted 3y ago[deleted]
- afavour 3y agoThat’s a very abstract way of absolving yourself of blame. If the delivery driver isn’t tipped then they are underpaid. If you’re not willing to tip then don’t use the service.
- JambalayaJim 3y agoIf the tip is necessary part of the service then it should be displayed to me up front. I have zero issues paying for a service as long as there is no ambiguity about what it costs.
- rendall 3y agoIf you do not purchase your delivery in a tipping culture and deliverers earn a living wage, e.g. Northern Europe, then don't tip. If you purchase in a place where tipping is the convention (e.g US, Brazil), then do the simple algebra and figure out the real cost. If you do not have the money to tip according to your regional convention, then do not make the purchase. Full stop.
- vshade 3y agoTipping is not the convention in Brazil. At least in the Brazilian places I lived in, in São Paulo State
- matheusmoreira 3y agoTipping just isn't part of our culture. Thankfully.
- bsder 3y ago> Some consumers leverage their power to give a good or bad rating to compel the deliverers to bring the order upstairs. Welcome to the end stage of "The customer is always right." Rating systems do not work--eventually they get gamed and become a battlefield.