Try email... you and the recipient have longer to think about what to say. IM interrupts people and demands immediate attention, like a phone call; that gets o

Try email... you and the recipient have longer to think about what to say. IM interrupts people and demands immediate attention, like a phone call; that gets old pretty quickly. Email waits until the recipient has time to look at it and they can reply if they feel like it. Or try talking over a short, intense video chat for a single topic.