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Kinda the same as 'please listen carefully as our menu options have changed' and 'we're experiencing higher than usual calls'. Or all the texts I get about rem

Kinda the same as 'please listen carefully as our menu options have changed' and 'we're experiencing higher than usual calls'. Or all the texts I get about remindeds of appointments followed by asking for reviews. It's like every channel is being abused to get us to do something. And I fail to pick out the important ones. Side note, with people wanting more dense housing, noise levels will go up.

psd1 3y ago
What you, and TFA, are talking about is specifically stupid announcements. Those are not necessarily connected to dense housing.
- TillE 3y ago
  It's also not true. Thick walls do wonders (eg, old apartment buildings in Germany are very quiet). It's only a problem with cheap construction.
  - passerby1 3y ago
    Need to mention the punishments and fines in Germany for making noise. Switzerland has even more strict rules (and very angry neighbours, I assume).
  - tigen 3y ago
    There also are cultural norms and/or enforcement around stuff like loud cars or trucks. I visited Asian cities recently and did not notice offensive noise. No crazy/rowdy yelling people, quiet buses. I slept in quieter neighborhoods but they were still dense.
    - ehnto 3y ago
      I do actually imagine a rough transition period for some in denser housing in places like America and Australia. I don't think we quite have the outward thoughtfulness as a societal norm, that makes it work in some cultures.
quickthrower2 3y ago
The existence of levels of menu options itself is puzzling. Is there really 50 different bank customer service specialisations such that someone who can do more than one of them is like asking for an astronaut surgeon?
- flangola7 3y ago
  It changes the interface worker-side to more quickly handle the topic coming in. It is also used for statistical tracking of types of issues.
- sixstringtheory 3y ago
  I think it’s more automated data collection so the person that eventually answers has a script ready.
- dragonwriter 3y ago
  > Is there really 50 different bank customer service specialisations such that someone who can do more than one of them is like asking for an astronaut surgeon? No, but I suspect that time that you would be in a queue anyway where they can get you to do work to select the right script for the person you eventually get connected to have loaded is time that they can shave off the actual connected time on the call, letting them serve more customers per unit time with the same number of staff members and making the user experience for using the telephone less pleasant so anyone who can manage it (even if they would generally prefer telephone otherwise) and has a problem where it is possible will avail themselves of self-service solutions via the website rather than calling at all.
- zakary 3y ago
  The true goal of most customer service systems like that is to make you decide it’s not worth the hassle and give up. Viewed from that perspective I think labyrinthine phone systems make a lot more sense.
nicbou 3y ago
It becomes really annoying to interface with any service because of this. I just want to pay, get what I paid for, and never hear from you again.
maxweylandt 3y ago
Noise in cities is primarily driven by cars. Densification if done right could even make things quieter (e g. Reduce stroads and have more bicycles)
- ehnto 3y ago
  Absolutely. Walking around Osaka, Tokyo etc, it's so incredibly quiet. Eventually you will come to a road and the difference is so obvious, you really feel how unpleasant roads are in a city. It's surprising how much a bit of distance helps too. Just a street back from a stroad and you're already much better off sound wise. We don't have to abandon roads just be smarter with where we put faster roads (50kmph+ is probably not what people think of as fast but I find that is when noise is at unpleasant levels to those on the street. As well, it's tires not exhaust noise causing the majority of noise) There are probably people reading this who like me thought nothing of road noise, no big deal, just a fact of life. But spaces are so much nicer without rushing cars on the majority of thoroughfares.
  - ok_dad 3y ago
    I bought a house on one of two roads into my town and the difference between night (no cars) and day (lots of cars) is night and day. It’s so noisy during the day that I use headphones to watch tv, but at night it’s turned down to quite a low volume level. I chose this house, I’m not complaining, but I would enjoy a world with less to zero cars.
  - midoridensha 3y ago
    Exactly; I live in Tokyo and even in areas with huge apartment blocks, it's very quiet, particularly at night. The only place it's noisy is near the highway (and even that isn't that noisy compared to American highways, because the speeds are significantly lower). It's one of the many reasons I moved here.
- ShadowBanThis01 3y ago
  [flagged]
esteth 3y ago
Why would noise levels go up with densification? Densification allows you to reduce car dependence, and most city noise is from cars.
- DoreenMichele 3y ago
  They go up if you build more densely and then hop in your car and drive an entire block to your destination, which some Americans insist on. But if you walk, bike, take transit, it gets better. People don't automatically adapt just because you build it differently and people typically have trouble imagining genuinely living differently without actually experiencing it.
  - ehnto 3y ago
    I don't disagree entirely but if you genuinely build a low-car dependent neighborhood it will be too inconvenient to use your car for a short hop. Speeds are way lower in dense neighborhoods, and no on street parking, so the noise is lower and it's a pain to pull your car in and out. Most noise is tire noise not exhaust (except your odd racer boy and their fart cannon exhaust)
    - deleted 3y ago
      [deleted]
  - ShadowBanThis01 3y ago
    Some people don't work a block away. Oh wait: Almost NO ONE works a block away. Increased density means increased traffic, period. Has this equation been reduced by working at home? Sure. But it remains a fact of life.
    - piva00 3y ago
      I see you never lived anywhere with decent public transportation. Better public transportation infrastructure + increased density + parking is expensive + increased traffic = reduction in car usage over time. It's America's problem of its own making, you need to find a solution, just shoving more lanes for cars, more suburbs with single detached homes, is not solving absolutely anything. No, not every rural small town will have Dutch-levels of access to trains but you can definitely improve the situation on the densely populated areas of the East and West coast, just have to get rid of this obnoxious and gauche car-addiction. The longer you take to transition out of car-dependence, the more painful it will be. Good luck on solving it, doesn't seem like American society put much value in it, you seem to like to suffer in traffic.

psd1 3y ago

What you, and TFA, are talking about is specifically stupid announcements. Those are not necessarily connected to dense housing.

TillE 3y ago
It's also not true. Thick walls do wonders (eg, old apartment buildings in Germany are very quiet). It's only a problem with cheap construction.
- passerby1 3y ago
  Need to mention the punishments and fines in Germany for making noise. Switzerland has even more strict rules (and very angry neighbours, I assume).
- tigen 3y ago
  There also are cultural norms and/or enforcement around stuff like loud cars or trucks. I visited Asian cities recently and did not notice offensive noise. No crazy/rowdy yelling people, quiet buses. I slept in quieter neighborhoods but they were still dense.
  - ehnto 3y ago
    I do actually imagine a rough transition period for some in denser housing in places like America and Australia. I don't think we quite have the outward thoughtfulness as a societal norm, that makes it work in some cultures.

quickthrower2 3y ago

The existence of levels of menu options itself is puzzling. Is there really 50 different bank customer service specialisations such that someone who can do more than one of them is like asking for an astronaut surgeon?

flangola7 3y ago
It changes the interface worker-side to more quickly handle the topic coming in. It is also used for statistical tracking of types of issues.
sixstringtheory 3y ago
I think it’s more automated data collection so the person that eventually answers has a script ready.
dragonwriter 3y ago
> Is there really 50 different bank customer service specialisations such that someone who can do more than one of them is like asking for an astronaut surgeon? No, but I suspect that time that you would be in a queue anyway where they can get you to do work to select the right script for the person you eventually get connected to have loaded is time that they can shave off the actual connected time on the call, letting them serve more customers per unit time with the same number of staff members and making the user experience for using the telephone less pleasant so anyone who can manage it (even if they would generally prefer telephone otherwise) and has a problem where it is possible will avail themselves of self-service solutions via the website rather than calling at all.
zakary 3y ago
The true goal of most customer service systems like that is to make you decide it’s not worth the hassle and give up. Viewed from that perspective I think labyrinthine phone systems make a lot more sense.

nicbou 3y ago

It becomes really annoying to interface with any service because of this. I just want to pay, get what I paid for, and never hear from you again.

maxweylandt 3y ago

Noise in cities is primarily driven by cars. Densification if done right could even make things quieter (e g. Reduce stroads and have more bicycles)

ehnto 3y ago
Absolutely. Walking around Osaka, Tokyo etc, it's so incredibly quiet. Eventually you will come to a road and the difference is so obvious, you really feel how unpleasant roads are in a city. It's surprising how much a bit of distance helps too. Just a street back from a stroad and you're already much better off sound wise. We don't have to abandon roads just be smarter with where we put faster roads (50kmph+ is probably not what people think of as fast but I find that is when noise is at unpleasant levels to those on the street. As well, it's tires not exhaust noise causing the majority of noise) There are probably people reading this who like me thought nothing of road noise, no big deal, just a fact of life. But spaces are so much nicer without rushing cars on the majority of thoroughfares.
- ok_dad 3y ago
  I bought a house on one of two roads into my town and the difference between night (no cars) and day (lots of cars) is night and day. It’s so noisy during the day that I use headphones to watch tv, but at night it’s turned down to quite a low volume level. I chose this house, I’m not complaining, but I would enjoy a world with less to zero cars.
- midoridensha 3y ago
  Exactly; I live in Tokyo and even in areas with huge apartment blocks, it's very quiet, particularly at night. The only place it's noisy is near the highway (and even that isn't that noisy compared to American highways, because the speeds are significantly lower). It's one of the many reasons I moved here.
ShadowBanThis01 3y ago
[flagged]

esteth 3y ago

Why would noise levels go up with densification? Densification allows you to reduce car dependence, and most city noise is from cars.

DoreenMichele 3y ago
They go up if you build more densely and then hop in your car and drive an entire block to your destination, which some Americans insist on. But if you walk, bike, take transit, it gets better. People don't automatically adapt just because you build it differently and people typically have trouble imagining genuinely living differently without actually experiencing it.
- ehnto 3y ago
  I don't disagree entirely but if you genuinely build a low-car dependent neighborhood it will be too inconvenient to use your car for a short hop. Speeds are way lower in dense neighborhoods, and no on street parking, so the noise is lower and it's a pain to pull your car in and out. Most noise is tire noise not exhaust (except your odd racer boy and their fart cannon exhaust)
  - deleted 3y ago
    [deleted]
- ShadowBanThis01 3y ago
  Some people don't work a block away. Oh wait: Almost NO ONE works a block away. Increased density means increased traffic, period. Has this equation been reduced by working at home? Sure. But it remains a fact of life.
  - piva00 3y ago
    I see you never lived anywhere with decent public transportation. Better public transportation infrastructure + increased density + parking is expensive + increased traffic = reduction in car usage over time. It's America's problem of its own making, you need to find a solution, just shoving more lanes for cars, more suburbs with single detached homes, is not solving absolutely anything. No, not every rural small town will have Dutch-levels of access to trains but you can definitely improve the situation on the densely populated areas of the East and West coast, just have to get rid of this obnoxious and gauche car-addiction. The longer you take to transition out of car-dependence, the more painful it will be. Good luck on solving it, doesn't seem like American society put much value in it, you seem to like to suffer in traffic.