6 ms·
Degraded performance on ChatGPT
- azebazenestor 3y agoI experienced the issue in France. Seems that the playground is 100% uptime on past 90 days. Will use that while waiting.
- Kutsuya 3y agoDoesn't that cost extra compared to Plus?
- digitalsin 3y agoI really despise this trend of companies not acknowledging their product or service is down, but instead simply say their service is 'degraded'. On top of that, they will use language like 'some users'. Be open about it: your service is stone cold down and no one can use it. Cut out the stupid business speak.
- deleted 3y ago[deleted]
- Drakim 3y agoThey also refuse to switch their status page to be down, presumably because of SLA related measurements which has prompted some manager to decide that unless he approves of it personally, the status page cannot be touched.
- sodimel 3y agoHuhu. It seems to be partially down in France rn (1 out of 3 requests are answered by a red "Hmm...something seems to have gone wrong."). > Q: Hello, some users find it strange that your engineers say "performance is degraded" when the servers powering you are inaccessible. They believe it would be better to state "the service is temporarily down", but they think an engineer from your side insists on maintaining high uptime. What do you think? > A: I have information up until September 2021, and at that time, specific details about OpenAI's current communication strategy might not be included in my database. Communication strategies of a company can evolve over time based on needs, user feedback, and changing circumstances. However, as of my last update, OpenAI tended to emphasize transparency, accountability, and open communication with users. > [...]
- cableshaft 3y agoIt's not down, it's resting. It's pining for the fjords!
- Croftengea 3y agoCouldn't agree more. OpenAI can afford such messaging. But it's more nuanced when a company is public.
- siva7 3y agoCan it? I mean they got an enterprise product out...
- Croftengea 3y agoSLAs is what enterprises care about. But how you frame it in public communications affects share price.
- weird-eye-issue 3y agoTechnically if you are a user but you weren't using it when it was down then it wasn't down for you - hence degraded for some users. Also, it was coming up and down - hence degraded
- benterix 3y ago> Technically if you are a user but you weren't using it when it was down then it wasn't down for you By the same logic, if someone stole money from you but you haven't noticed it, you haven't been robbed.
- weird-eye-issue 3y agoYes, exactly. Now you are getting it.
- Roark66 3y agoHey, it's not down unless it's down for everyone. There is this one guy it is still working for, so it is "degraded" not down.
- bearjaws 3y agoI love the comment of "Degraded Performance" Only the site loads. Any request made to ChatGPT fails, using their APIs fails with 502 or just no response for 5+ minutes. So the whole service is down...
- weird-eye-issue 3y agoThe API didn't go down. We run a production service and had no issues
- bearjaws 3y agoIt's down for me on my main site (gpt-4-0613). Are you using the Azure service or OpenAI?
- weird-eye-issue 3y agoOpenAI, on their Enterprise traffic network
- codetrotter 3y ago> I love the comment of "Degraded Performance" FWIW, they have an additional graph on the main page https://status.openai.com/ https://status.openai.com/ And in that graph they mark the current status of ChatGPT as “Major Outage”
- bearjaws 3y agoI am more upset that the API is down than ChatGPT itself, which the API still shows green to this moment, but I am still timing out after 5 minutes.
- alex_suzuki 3y agoIs this the new "Google is down"? In terms of impact on desk worker productivity?
- mrtksn 3y agoMore like StackOverflow I suppose.
- deleted 3y ago[deleted]
- SpaceManNabs 3y agoas an aside, bard hasn't gone down
- Gasp0de 3y agoIn my (limited) experience with Bard it is not at all comparable to GPT4. I'd say it's a little worse than GPT3.5 even.
- ZoomerCretin 3y agoWhy would it? It's not worth using.
- qiine 3y agoIt can understand image somewhat, and for free so that's nice
- cvhashim04 3y agoThanks, going to try it out for the first time
- deleted 3y ago[deleted]
- willsmith72 3y agoIs there an SLA for plus users? Twice in 3 days is kind of ridiculous, and would make me think twice before buying an enterprise version
- weird-eye-issue 3y agoJust use the playground when it goes down. You are paying $20/mo and they are scaling like crazy, let's not be ridiculous
- sp332 3y agoThen it wouldn't be a big deal to ask for part of that $20 back when the service is unavailable.
- Gasp0de 3y agoFor a downtime of 2 hours they would owe you around 0.05$ (20x2/(24x31)). Perhaps they can give you a 1000 token GPT4 budget?
- gravitronic 3y agoLet's not be ridiculous
- johncoltrane 3y agoIt didn't even exist one year ago. We will survive.
- DonHopkins 3y agoBut what about all the crypto bros who just pivoted?
- MuffinFlavored 3y agoWhat's it like walking through life this snarky/hating everything/everybody by default? Why do you have to categorize people into "blocks"/groups in a derogatory fashion?
- Madmallard 3y agowhat do u mean by this?
- bboygravity 3y agoLots of stuff didn't exist 2000 years ago. We still survived.
- vouaobrasil 3y agoIndeed. And if all AI tools went down permanently now, we'd actually be a lot better off.
- spicymaki 3y agoI wonder if ChatGPT is overloaded due to the influx of students returning to school.
- dangoodmanUT 3y agoAbso-fuggin-lutely
- zer0c00ler 3y agoThat plus they seem to have added additional security checks (probably doing multiple LLM calls, like additional validation calls) since about that enterprise announcement. I noticed certain things being a lot slower since a few days ago.
- skepticATX 3y agoMaybe the AGI canary should be OpenAI having a stable service?
- deleted 3y ago[deleted]
- martinald 3y agoIt's gotten a lot better but they previously were returning 429 rate limit exceeded even when you weren't, I assume at very busy times - the headers of the response showed we were nowhere near the rate limit. Actually quite frustrating doing that as we thought we had some errors in our system before we digged into it deeper. Would have been much better to return 500.
- avidphantasm 3y agoOh no, what will all of the lazy babies do now to be dazzled by nonsense?
- zaphod420 3y agochatGPT is an amazing tool. It has really increased the speed of my coding. Why do you hate it?
- vouaobrasil 3y agoNow it's an amazing tool, but one day it will be amazing at taking your job completely.
- reidjs 3y agoI hope for that outcome… in the meantime, back to my boring day job. I’d rather be surfing
- fswd 3y agogood opportunity to try the free and totally open source Big Science Petals chat: https://chat.petals.dev/ https://chat.petals.dev/ ... Try out Stable Beluga 2 70B I am currently running my 3090 GPU on there to help out, you can check out https://health.petals.dev/ https://health.petals.dev/ If you have a spare GPU, consider contributing: https://github.com/bigscience-workshop/petals https://github.com/bigscience-workshop/petals . I am not associated with them.
- bearjaws 3y agoAnyone else find it funny that this is now #35 on HN, despite having more comments and votes than posts of similar age that are at #12, #8 and #3?
- rambojohnson 3y agook?