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I paid for a product and I expect that product to at least not intentionally restrict use on proton. If you intentionally restrict its use on whatever platform

I paid for a product and I expect that product to at least not intentionally restrict use on proton. If you intentionally restrict its use on whatever platform i see fit then you are getting a negative review. The wine folks and valve have put serious effort into patching your product to work on linux, but when you actively undermine their effort and intentionally limit its use - either by banning players on linux or hacking your game to not work - then that's not nice. There is no fanboying in wanting to use a product whichever way I see fit. It's mine.

lolinder 3y ago
The problem is that the more people buy Steam Decks, the less understanding the average Linux gamer will be of bugs. For every hardcore Linux gamer who would leave a negative review on a game because it's not available on their platform, there will be several regular gamers who would leave a negative review because it doesn't work well on the Steam Deck. Enabling Linux support without actually working at supporting it for real is a risk that game studios rightly avoid. Steam could probably help with this by giving you a way to bypass the publisher's recommendation with lots of warnings (and maybe disabling negative reviews if you do), but that that doesn't exist is on Steam, not the publisher.
- mrguyorama 3y ago
  >the less understanding the average Linux gamer will be of bugs. Linux gamers have NEVER been tolerant of bugs. They are the exact people who make bug reports to niche indie developers on an ultra specific, custom configured system that some small part of the game doesn't work, and get extremely entitled and pissed when the dev says "I literally can't afford to take the time to fix that, even if I knew what the hell in your system is borked".
nerdjon 3y ago
I partially agree, however considering you are mentioning banning players I think that when we are talking about an online game it is entirely within their right (and we should expect them too) to ban someone from playing in an unsupported manner. Cheating is a problem with online games. If they feel like (wether or not the community agrees doesn't matter) that configuration is not secure they don't have any obligation to support it. However, when you paid for the product you should know how something is supported. If you buy it to do something that is not supported you should not leave a negative review. You are punishing them for your choice. There needs to be a serious discussion about what exactly steam did with the steam deck and proton. They put out a new platform and basically told developers, it's now your job to support this. Yes a lot of the work is done by proton but it is not a silver bullet but normal consumers don't understand this. If your game breaks on proton most likely the company just doesn't consider it a platform to test, which is perfectly valid when they never said they supported it int he first place. Yet consumers go to the developers to complain? That makes no sense.
bialpio 3y ago
Do you agree with this statement? "If you paid for a product with a known platform restriction, don't expect it to Just Work, & don't leave a negative review if it doesn't." I'm asking because IMO you initially claimed something more broad than your second comment indicates.
GrinningFool 3y ago
> If you intentionally restrict its use on whatever platform i see fit then you are getting a negative review. The flip side of this coin is that when they don't restrict it, it's viewed as supported, and they get bad reviews when it doesn't work perfectly on those platforms they don't test on.

lolinder 3y ago

The problem is that the more people buy Steam Decks, the less understanding the average Linux gamer will be of bugs. For every hardcore Linux gamer who would leave a negative review on a game because it's not available on their platform, there will be several regular gamers who would leave a negative review because it doesn't work well on the Steam Deck. Enabling Linux support without actually working at supporting it for real is a risk that game studios rightly avoid. Steam could probably help with this by giving you a way to bypass the publisher's recommendation with lots of warnings (and maybe disabling negative reviews if you do), but that that doesn't exist is on Steam, not the publisher.

mrguyorama 3y ago
>the less understanding the average Linux gamer will be of bugs. Linux gamers have NEVER been tolerant of bugs. They are the exact people who make bug reports to niche indie developers on an ultra specific, custom configured system that some small part of the game doesn't work, and get extremely entitled and pissed when the dev says "I literally can't afford to take the time to fix that, even if I knew what the hell in your system is borked".

nerdjon 3y ago

I partially agree, however considering you are mentioning banning players I think that when we are talking about an online game it is entirely within their right (and we should expect them too) to ban someone from playing in an unsupported manner. Cheating is a problem with online games. If they feel like (wether or not the community agrees doesn't matter) that configuration is not secure they don't have any obligation to support it. However, when you paid for the product you should know how something is supported. If you buy it to do something that is not supported you should not leave a negative review. You are punishing them for your choice. There needs to be a serious discussion about what exactly steam did with the steam deck and proton. They put out a new platform and basically told developers, it's now your job to support this. Yes a lot of the work is done by proton but it is not a silver bullet but normal consumers don't understand this. If your game breaks on proton most likely the company just doesn't consider it a platform to test, which is perfectly valid when they never said they supported it int he first place. Yet consumers go to the developers to complain? That makes no sense.

bialpio 3y ago

Do you agree with this statement? "If you paid for a product with a known platform restriction, don't expect it to Just Work, & don't leave a negative review if it doesn't." I'm asking because IMO you initially claimed something more broad than your second comment indicates.

GrinningFool 3y ago

> If you intentionally restrict its use on whatever platform i see fit then you are getting a negative review. The flip side of this coin is that when they don't restrict it, it's viewed as supported, and they get bad reviews when it doesn't work perfectly on those platforms they don't test on.