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Consumers complaining on X targeted by scammers after verification changes
- albert_e 3y agojust anecdote but even in twitter days we saw tons of impersonator accounts that named themselves similar to a bank's official handle. they used to respond the fastest to customer complaints (better than the real customer service team), politely apologie on behalf of the bank, and ask for PII over dm or provide a link. this was for banks in India, so twitter enforcement of shutting down impersonation and scams was not very prompt / effective
- captn3m0 3y agoEven for other companies in India, see this for Paytm for example: https://twitter.com/search?q=%E1%B4%98%E1%B4%80%CA%8F%E1%B4%9B%E1%B4%8D%20%E1%B4%84%E1%B4%9C%EA%9C%B1%E1%B4%9B%E1%B4%8F%E1%B4%8D%E1%B4%87%CA%80%20%EA%9C%B1%E1%B4%9C%E1%B4%98%E1%B4%98%E1%B4%8F%CA%80%E1%B4%9B&src=typed_query https://twitter.com/search?q=%E1%B4%98%E1%B4%80%CA%8F%E1%B4%... (It uses small caps Latin characters to avoid detection). Or this long list of impersonated accounts for PhonePe: https://twitter.com/search?q=phonepe%20care&src=typed_query&f=user https://twitter.com/search?q=phonepe%20care&src=typed_query&...
- chabes 3y agoAt least back then a blue check was an account that had some sort of verification
- ChumpGPT 3y agoIt's interesting in this day and age to see a platform degrade at the speed twitter did in quality, stability, user experience, etc. I suppose what's the most surprising is that it seems it was intentional. I wonder how much Musk has been sandboxed at Tesla and SpaceX? Perhaps he was encouraged to do the twitter deal to get him away from the other two companies. Like a shiny object to occupy him and his time.
- jacquesm 3y agoIt definitely wasn't intentional. If it had been you couldn't have done a better job of it but there is no evidence that it was intentional, and plenty that it was not.
- ChumpGPT 3y agoI believe there were complaints that Musk made decisions that were incredibly unpopular and reckless. Laying off important staff, creating a sweatshop environment, policy changes, etc. All these decisions were intentional, I'm sure he was warned of the possible consequences but didn't care.
- jacquesm 3y agoYes, but the fact that individual decision were intentional doesn't add up to that the overall goal was to wreck it.
- walr000s 3y agoSo you'd need some sort of legal document declaring intent to conclude that it was intentional? Twitter was the center of the Arab Spring. There's plenty of powerful people in the world who would be happy if it went away. And the users migrating to Facebook, a platform far more friendly to censorship favoring existing power structures, is probably also desirable.
- jacquesm 3y agoNobody, not even Elon Musk burns that much money on a whim, besides, he tried everything he could to get out of the deal. All these weird 'genius play' defenses really are hard to follow, people make mistakes, even Elon Musk and if he had been able to walk away from it he would have.
- c420 3y ago
- liuliu 3y agoI haven't figured out how. But apparently, there is a logic hole people can exploit to insert their own content into anyone's "Following" tab without "Sponsored" or "Ads" tag (and without anyone in your following to retweet or reply). Would like to know if anyone noticed the same and how the game was played.
- pessimizer 3y agoThis seems like a problem caused because they retained the blue tick at all. Now that they're shedding the old branding, they should drop it completely and create a premium badge. What was once the blue tick now seems to be the gold tick, and it doesn't just go to insiders, it goes to anybody with $1K a month to pay for it. You can do plenty of account verification for $1K/mo customers.
- dimask 3y agoI use the eight dollar extension [1]. Basically it replaces the blue verified tick with a dollar sign for paid accounts. I started using it when there was a still a mix of old verified and new paid accounts, both of which were given the same verified sign by twitter, but I kept it even after because it feels more truthful to reality, as it just informs that one has paid to twitter. I think this should be the default. [1] https://addons.mozilla.org/en-US/firefox/addon/eightdollars/ https://addons.mozilla.org/en-US/firefox/addon/eightdollars/
- CSMastermind 3y agoDo you have a screenshot of what the feed looks like?
- dimask 3y ago[dead]
- wcerfgba 3y agoInitially thought X was a metasyntactic variable, then realised it is post-rebrand Twitter. Would be funny if everyone just keeps calling it Twitter :P
- beardyw 3y agoI've seen it called the company previously known as Twitter. Maybe with a nod to Prince.
- rmilk 3y agoHave recently started seeing “Xitter” as a reference to the site. Possibly because it can be pronounced like a crude slang for a restroom, or just to make sure everyone realizes “Twitter” isn’t going away.
- tetha 3y agoI really don't like the rename. I was worried there for a second if something was going on in the X-Universe - read as in X.org, X11, xterm, ... and the sentence didn't parse at all. Then I realized it's about dang twitter.
- LapsangGuzzler 3y agoAgreed. Twitter had achieved the novel recognition that so many companies kill for: universal verbification (I.e. I’m gonna tweet this). Destroying that kind of brand equity over a personal obsession will go down as an all-time failure in tech marketing lore.
- MiguelX413 3y agoIt's trivial to disregard company name changes.
- tedajax 3y agoI'm going to keep calling it Twitter until Elon stops dead-naming his kid.
- ChrisMarshallNY 3y agoWell, cross out another thing that Twitter used to be good for. Complaints on Twitter used to actually get results. I did it, a couple of times, over the years.
- kawogi 3y agoThat's the second time on HN where I thought some article was about the window-system :(