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>We’ve observed that customers like these frequently consume thousands of times more storage than our genuine business customers There's something abrasive abo
by ProfessorLayton 3y ago
>We’ve observed that customers like these frequently consume thousands of times more storage than our genuine business customers
There's something abrasive about implying that customers paying and using capabilities of their highest tier as non-genuine.
Conversely, Dropbox never sold this plan as being available forever, and the transition plan seems reasonable overall I suppose.
- chickenpotpie 3y ago> There's something abrasive about implying that customers paying and using capabilities of their highest tier as non-genuine. I disagree. Their website makes it abundantly clear that this product is for employee productivity. The people doing this are well aware that what they're doing is hacky and costing Dropbox lots of money.
- aaomidi 3y agoMaybe then Dropbox shouldn’t have called it unlimited huh? Businesses have different needs. Some might use it for employee productivity and some might use it to store a ton of bins.
- the_snooze 3y agoUnlimited within reason. That kind of technical nitpicking the same tactic crytobros use when they power their rigs with residential power included in their leases. Dropbox probably tunes their systems to loads and access patterns seen in normal documents-based business usage. Not for backing CDN services and such.
- Dylan16807 3y agoThey already had reason, in theory. You had to ask for storage increases and they only did so much per week/month. > backing CDN services and such. That's against ToS anyway.
- chickenpotpie 3y agoThey didn't. They called it "Dropbox Advanced for businesses" and whenever they mention storage it's always in the context of it being for team collaboration or documents. "As much space as you need. Get as much space as your team needs for storage and collaboration." https://web.archive.org/web/20221103000218/https://help.dropbox.com/plans/advanced-plan https://web.archive.org/web/20221103000218/https://help.drop...
- pseudalopex 3y agoI would ask you to define documents. But they did not say documents. And they admitted some business would be affected.
- ender341341 3y agoyeah, I really wish the FTC would really come down on companies using 'unlimited', but companies coming out and saying "customers using the service as advertised are abusing it" are ridiculous. I do appreciate that they're at least going to a hard limit instead of a "at our discretion" limit that a lot of phone carriers used for a long time.
- nottorp 3y agoI'm guessing everyone uses the third meaning of unlimited when selling services. un· lim· it· ed ˌən-ˈli-mə-təd 1: lacking any controls : unrestricted unlimited access 2: boundless, infinite unlimited possibilities 3: not bounded by exceptions : undefined the unlimited and unconditional surrender of the enemy— Sir Winston Churchill
- ZephyrBlu 3y ago"this is why we can't have nice things" comes to mind when I read your comment. When you have to spell rules out down to the letter everyone loses.