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Yes and Apple even lets users rent the tools instead of having to buy them. This is key because the tools for taking apart an iPhone are not trivial!

MBCook 3y ago
And that was one of the big complaints. “It’s too big, it weighs too much” since the tools came in well packed pelican cases. Because Apple doesn’t have amateur tools. They ship you the same thing the stores and third-party use. The framing of this article seems very clickbate-y to me. Sounds like Apple wanted to make sure a couple of reasonable rules/clarifications were in place to prevent their customers for being ripped off. And once that was in place they were happy to support it. Which makes sense because they’ve already started moving in this direction anyway (the writing was on the wall). They even seem to be designing things to be easier to service. The iPhone line last year, and reportedly the iPhone pro/max line will join in this year.
- theshrike79 3y ago
  The tools are built so that it's pretty hard to use them wrong (use too much force or bend something in the wrong direction). That's why they're so bulky. They could just send you a screwdriver set and a few spudgers, but it's really easy break a phone like that =)
- nottorp 3y ago
  Personally I trust my corner repair shop (mind, a specific repair shop in my town, not all of them) more than Apple to fix only what's broken and not swap the whole phone. Not to mention I don't have to ship the phone to another town or something like that.
- Someone 3y ago
  > Because Apple doesn’t have amateur tools. They ship you the same thing the stores and third-party use Then just buy the parts you need at https://selfservicerepair.com https://selfservicerepair.com and use amateur tools you get elsewhere. Their free repair manual won’t tell you how to use those, but still will be helpful.
  - MBCook 3y ago
    To be clear, I wasn’t complaining about what Apple does. I think it’s a good choice. And you’re right. You don’t have to use Apple’s tools. But boy did people complain when Apple finally released them after years of people complaining they didn’t support fixing your own stuff.

MBCook 3y ago

And that was one of the big complaints. “It’s too big, it weighs too much” since the tools came in well packed pelican cases. Because Apple doesn’t have amateur tools. They ship you the same thing the stores and third-party use. The framing of this article seems very clickbate-y to me. Sounds like Apple wanted to make sure a couple of reasonable rules/clarifications were in place to prevent their customers for being ripped off. And once that was in place they were happy to support it. Which makes sense because they’ve already started moving in this direction anyway (the writing was on the wall). They even seem to be designing things to be easier to service. The iPhone line last year, and reportedly the iPhone pro/max line will join in this year.

theshrike79 3y ago
The tools are built so that it's pretty hard to use them wrong (use too much force or bend something in the wrong direction). That's why they're so bulky. They could just send you a screwdriver set and a few spudgers, but it's really easy break a phone like that =)
nottorp 3y ago
Personally I trust my corner repair shop (mind, a specific repair shop in my town, not all of them) more than Apple to fix only what's broken and not swap the whole phone. Not to mention I don't have to ship the phone to another town or something like that.
Someone 3y ago
> Because Apple doesn’t have amateur tools. They ship you the same thing the stores and third-party use Then just buy the parts you need at https://selfservicerepair.com https://selfservicerepair.com and use amateur tools you get elsewhere. Their free repair manual won’t tell you how to use those, but still will be helpful.
- MBCook 3y ago
  To be clear, I wasn’t complaining about what Apple does. I think it’s a good choice. And you’re right. You don’t have to use Apple’s tools. But boy did people complain when Apple finally released them after years of people complaining they didn’t support fixing your own stuff.